Unexpected extra charge for hotel breakfast on booking.com

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Comments

  • Bluebell1000
    Bluebell1000 Posts: 1,121 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 15 April 2024 at 7:33PM
    Hoenir said:
    Hoenir said:
    Marvel1 said:
    From the screenshot I would assume it includes for all 4.
    Next option is for two people. However children are free. 
    Please could you point me to the section on the site that says children are free? I don't see that anywhere (though we booked the 4 person option as shown, not a 2 person option).
    The symbols next to the room rate denotes the number of people staying in the room. With a 2 adult 2 children booking. It's possible to book the cheaper 2 person rate with breakfast included. 
    Oh, okay, I see what you mean. We definitely booked the 4 person rate not the two person rate.
  • Bluebell1000
    Bluebell1000 Posts: 1,121 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I'll give you the €13
    😅 Thanks for the offer but for me it's more about the principle of making sure that they advertise correctly, so that people actually get what they are expecting and believe they've paid for. That's something that only booking.com can sort out. 
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