Laptop started running really slowly.....

cerebus

TimeLord1 said:

What are you struggling with, if there is a fault between the router and the socket or if its connected via ethernet cable they can cause lots of hidden faults. I have cable testing equipment now because of a similar issues in the past, as for the test socket phone plug socket, if it has a lower screwed panel unscrew and connect WiFi to the test socket, but not everyone has this option. 

Again you need to speak English so the op understands what you mean, you must assume they are not technically minded and wouldn't automatically know what a filter is and where it is located and definitely don't assume they have test equipment 99% of people certainly won't have

Okell

Wife:  "Why are you so convinced this problem was caused by an update?"

Me:  "It must have been.  It's happened before and it just kicked off so suddenly.  Must be a windows update..."

Wife:  "Haven't you checked the router?"

Me:  "Of course not.  If it's an update problem it's got nothing to do with the router..."  (sigh)

Wife:  "so you haven't turned the router off and on then?"

Me:  "No"

Wife disappears for ten minutes and returns

Wife:  "Still not working?"

Me:  "Hold on, let me check.  Oh!  All seems OK now.  Must have sorted itself out..."


Thanks everybody for all the suggestions.  Feel like I've wasted everybody's time.  sorry...  

cerebus

Not wasted anybodies time, glad you sorted it out

Although your wife won't let you live this down though!