co-op prepaid simple funerals - regional variations

Imnoexpert_2

The coop are nationally advertising their 'from' £1350 funeral plans.

I booked an appointment at my local co op, had to wait a couple of weeks because they have 'authorised' advisers and on talking to them discovered that they aren't offering this price because they are members of a different co op group (their equivalent is £1792). The adviser seemed not to be aware of the nationally advertised deal (really?).  I was told though that I could buy the plan from a different co-op and it would be honoured by them (as part of a national agreement).

My fault for making an assumption, and of course it is their perogative to charge what they like, however it does seem an odd way to operate, and surely not a good commercial sense. I chose the co op because of their reputation, and I assumed again that they would be around in the future.

I now have to find a coop funeral place in a differnt geographical location  and try and buy the plan, an confirm that it will be honoured in the future.

Or should I just buy a plan elsewhere?

Has anyone else come across and resolved this?

tooldle

Not your issue as such but, I’ve recently used a plan from Southern co-op to pay for an unattended cremation conducted by a co-op funeral director in Wales. Confirming therefore the bond/plan can be used elsewhere in the UK without issue. 

Do they offer a ‘buy online’ option?