We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Nationwide Travel Insurance Aviva

Options
Deec
Deec Posts: 20 Forumite
Eighth Anniversary 10 Posts Combo Breaker
in Insurance & life assurance
Hi, Aviva opened their portal for getting extensions for trip length etc today. Tried to register by inputting my correct name, DOB and Flex Plus account details. Low and behold. "Your details are not recognized. Please contact Nationwide to ensure you are using the correct details."!!! 

Comments

  • TELLIT01
    TELLIT01 Posts: 17,986 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper PPI Party Pooper
    Could it be something as basic as a variation in the format of the name? For example, Nationwide just using middle initials and the OP using full names, or vice versa?
  • Deec
    Deec Posts: 20 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    I have no middle name. So just first and last.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture