Abbey- Bank account Closure!

Dont-pick-on-the-poor.

Abbey suspiciousy closed my bank account without any letter or repayment of any funds I had in there.

I noticed my online banking was down, so I thought I'd wait until the account was back online.

Then I noticed I had no statements.

Then I noticed my card expired that month.

I has not used my account for approx 2/3 months and when questioned they denied all knowledge of the account and took my card.lol

So I quickly transferred a pound into there.

I would not have had a balance of zero...ok maybe just 20p or something but why would Abbey just helps itself to my 20p?




Im soooo glad theres somewhere to vent as little details, that banks think people overlook and think oh well, I'll just pay it to avoid the hassle must make them millions and destroys the lives of those valuing their every last 12p!

MissEyre

I would be surprised if any bank went to the fuss of closing an account just to earn itself an extra 12p. Have you read the Ts and Cs of your account? Its common for bank accounts to state that the account should receive a minimum amount of money paid in each month, and if you haven't met this, they would be entitled to close your account. Of course, they should notify you of this. When you say they have denied you having had an account, surely you have some documentation from them as proof that it existed? If you genuinely believe that they have closed it for no reason, then go through the complaint procedure for the bank, and then the Ombudsman if you are still not happy. But do the basics first-check that they have your current address etc, as you'd be amazed how many people don't...

MissEyre

Sorry, have just seen you transferred a pound into the closed account. How was this possible? It doesn't really seem to make much sense.

Blacksheep1979

none of the op's last few posts do I think they're a troll