Problems transferring out of Marcus

dasherman

As the title suggests....

Is anyone else having problems transferring money out via the Marcus website?

I've tried a few times, but keep getting an error message.

eskbanker

What does the error message say?

dasherman

'Sorry, something seems to be wrong

Please come back later and try again. If you still can't get to the page you need and you’d like to talk to us, call us on 0800 085 6789. Our lines are open 8am to 8pm, Monday to Friday (excluding bank holidays).'

I've always found them to be very efficient previously.

born_again

Just transferred some out & worked fine.
Got text straight away as well about withdrawal 👍

dasherman

Thanks for the reply.

I've just tried using a different web browser, Opera instead of Chrome, and it worked fine. 

gravel_2

dasherman said:

Thanks for the reply.

I've just tried using a different web browser, Opera instead of Chrome, and it worked fine. 

Sometimes ad-blockers or privacy plugins on browsers can block certain features on websites. If you have any of these running you may want to add bank websites to the whitelist.

dasherman

gravel_2 said:

dasherman said:

Thanks for the reply.

I've just tried using a different web browser, Opera instead of Chrome, and it worked fine. 

Sometimes ad-blockers or privacy plugins on browsers can block certain features on websites. If you have any of these running you may want to add bank websites to the whitelist.

Thanks for that.

Eros

I always have to switch my VCN off to access Marcus.

Xenon

I have had this problem sometimes in the past (not anymore)
I think it might have a been a browser issue at my end