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Cheap Energy Club website problems ?

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Danceswithhorses
Danceswithhorses Posts: 531 Forumite
Part of the Furniture 500 Posts Photogenic
edited 2 April 2024 at 10:17PM in Energy
Really struggling with CEC website tonight...seems to keep crashing, then logging me out.
When i try to log back in, it says my log-in details are wrong.
Also site got stuck in a loop, when checking for deals.
Too many people using it tonight maybe ??
«1

Comments

  • Patr100
    Patr100 Posts: 2,773 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 2 April 2024 at 10:06PM
    <br>
    "Oops!
    It looks like something has gone wrong while talking to our servers.

    Please check your connection and try again in a few moments."

    yep, me too , probably  people trying to switch to EDF to get the £10/20 cashback



  • Danceswithhorses
    Danceswithhorses Posts: 531 Forumite
    Part of the Furniture 500 Posts Photogenic
    edited 2 April 2024 at 10:27PM
    Patr100 said:
    <br>
    "Oops!
    It looks like something has gone wrong while talking to our servers.

    Please check your connection and try again in a few moments."

    yep, me too , probably  people trying to switch to EDF to get the £10/20 cashback



    Hmmm....server issues it seems (see above)...MSE forum website couldn't fetch your quoting of my message.
    According to grudz on the edf thread, TCB are offering £44 for a duel fuel switch (£22 each), which is clearly better than £20 from CEC...i think i know what Martin would do lol
  • StevieD54
    StevieD54 Posts: 111 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    yep, same here. Had to reset my password, which it’s accepted, but I login and……………nothing shows 
  • Patr100
    Patr100 Posts: 2,773 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Patr100 said:
    <br>
    "Oops!
    It looks like something has gone wrong while talking to our servers.

    Please check your connection and try again in a few moments."

    yep, me too , probably  people trying to switch to EDF to get the £10/20 cashback



    Hmmm....server issues it seems (see above)...MSE forum website couldn't fetch your quoting of my message.
    According to gradz on the edf post, TCB are offering £44 for a duel fuel switch (£22 each), which is clearly better than £20 from CEC...i think i know what Martin would do lol
    I've already got my gas with EDF,  dont suppose I can get a dual switch bonus though...
  • I know my password i right, because i changed it only 30 minutes ago, when i originally couldn't login.
    The site is clearly struggling at the moment...with log-ins and more.

  • Patr100
    Patr100 Posts: 2,773 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 2 April 2024 at 10:25PM
    I got in, but it says they cant pay cashback for the EDF switch anyway, contrary to the MSE Newsletter!

    "Energy Club can't automatically monitor this switch or pay cashback
    This supplier won’t let us help you switch to it, unfortunately you’ll have to do it on your own. This means we can’t track your savings for you automatically or pay you any cashback. "
  • Danceswithhorses
    Danceswithhorses Posts: 531 Forumite
    Part of the Furniture 500 Posts Photogenic
    edited 2 April 2024 at 10:27PM
    Topcashback it is then...if grudz is correct (on edf thread)
  • Patr100
    Patr100 Posts: 2,773 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 2 April 2024 at 11:05PM
    Just sorted the move to EDF , didn't bother with cashback (thought I may have had an old TCB account but probably not as password reset didnt arrive ) not really worth signing up  for me , but as a low user of electricity , British Gas have me £163 in credit which is 3.5 times my current direct debit amount yet they haven't reviewed it even though prices will have reduced this month.
    Won't miss them (only ended up with them  because my previous supplier went out of business and we all got transferred as many did)
  • Seems to be working ok now...presumably because most people are asleep lol
  • tseb
    tseb Posts: 13 Forumite
    Fourth Anniversary First Post
    Trying to use the Cheap Energy Club comparison and it does not show my EoN Next Pledge V1 tariff. All I can select is the V3. That shows me paying £90-£100 more than I actually am. So the comparison is wrong for me I'm finding it hard to work out if I should switch right now.



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