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Two houses, same issue, different responses from loss adjuster

tigertrio
Posts: 128 Forumite

I have a crack in an exterior wall, loss adjuster says heat expansion and has told me to get quotes in etc.
The neighbour (3-4m away) has the same crack in the exact same place (houses are a mirror of each other).
Their loss adjuster (same company, different person), has decided to investigate further, with bore holes and drainage checks.
I have questioned this approach, and our loss adjuster has said that he may ask for the same at our property depending on what the neighbours reports say.
Of course, the neighbours reports could say nothing, and it could be our drains causing the issue. We would never know.
I've tried to push the point that the approaches should be the same, but nothing!
Is there anything I should do? Advice please, thanks!
The neighbour (3-4m away) has the same crack in the exact same place (houses are a mirror of each other).
Their loss adjuster (same company, different person), has decided to investigate further, with bore holes and drainage checks.
I have questioned this approach, and our loss adjuster has said that he may ask for the same at our property depending on what the neighbours reports say.
Of course, the neighbours reports could say nothing, and it could be our drains causing the issue. We would never know.
I've tried to push the point that the approaches should be the same, but nothing!
Is there anything I should do? Advice please, thanks!
0
Comments
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Waiting to see what the neighbours report says first makes sense to me.0
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