COVID and Travel Insurance

rob3770

Hi, the day or two before our trip to Poland i was bed bound with a really bad flu and was unable to get up for over 3 days. When i was able i took a COVID test and was positive. Holiday ruined i called our travel insurance company to be told that i am required to make a face to face visit with my doctor and also have them (at my own expense) provide a letter stating i am unfit to fly.
I have just paid £50 for a letter but can't get a doctors appointment for another 2 weeks, by which time i should be well again.
Is this normal and any tips please?
I have 'No Show' emails from the hotel and airline.

katejo

rob3770 said:

Hi, the day or two before our trip to Poland i was bed bound with a really bad flu and was unable to get up for over 3 days. When i was able i took a COVID test and was positive. Holiday ruined i called our travel insurance company to be told that i am required to make a face to face visit with my doctor and also have them (at my own expense) provide a letter stating i am unfit to fly.
I have just paid £50 for a letter but can't get a doctors appointment for another 2 weeks, by which time i should be well again.
Is this normal and any tips please?
I have 'No Show' emails from the hotel and airline.

You have my sympathy! I haven't been in this position yet but, throughout the peak covid period, my GP practice refused to see anyone with Covid symptoms. Even now, the request online for an appointment requires me to say that I am negative and haven't had contact with anyone with Covid! Face to face appointments are impossible for most patients.

eskbanker

What do the policy terms state on the subject of evidencing not being fit to fly for medical reasons?