TV Licence monthly direct debit errors

Cornucopia

You should have a schedule of payments available.   

Oysterseeker

Thanks Cornucopia. It's my bank Lloyds with alert that it was £16 and more than usual. It wasn't at all. It was £15 and has been since July. I didn't expect Lloyds system to be so wonky !

worn_out

Just announced increase of £5 to £174.50pa from 1st April 2025. However they increased my DD in December to £15 from £13.25pm...

So if the 'license year' is April 24 to March 25 I'll have paid 8 x x£13.25 + 4 x £15 = £166 by 31 March 25, of which £86.50 is a prepayment.for the April 25-March 26 year. That means 6 months down the line when the bill is £174.50..I'll pay £14.54pm for 12 months ??...

Neil_Jones

worn_out said:

Just announced increase of £5 to £174.50pa from 1st April 2025. However they increased my DD in December to £15 from £13.25pm...

So if the 'license year' is April 24 to March 25 I'll have paid 8 x x£13.25 + 4 x £15 = £166 by 31 March 25, of which £86.50 is a prepayment.for the April 25-March 26 year. That means 6 months down the line when the bill is £174.50..I'll pay £14.54pm for 12 months ??...

The increase was announced six weeks ago, hardly "just".

https://www.moneysavingexpert.com/news/2024/12/tv-licence-fee-rise-april-2025/

As for the payments its documented that if you pay it monthly "We'll usually spread the cost of your first Direct Debit licence over six months, at around £28.25 a month. From then on you’ll pay around £14.12 a month."

https://www.tvlicensing.co.uk/faqs/FAQ173 might be of interest.

worn_out

Neil_Jones said:

worn_out said:

Just announced increase of £5 to £174.50pa from 1st April 2025. However they increased my DD in December to £15 from £13.25pm...

So if the 'license year' is April 24 to March 25 I'll have paid 8 x x£13.25 + 4 x £15 = £166 by 31 March 25, of which £86.50 is a prepayment.for the April 25-March 26 year. That means 6 months down the line when the bill is £174.50..I'll pay £14.54pm for 12 months ??...

The increase was announced six weeks ago, hardly "just".

https://www.moneysavingexpert.com/news/2024/12/tv-licence-fee-rise-april-2025/

As for the payments its documented that if you pay it monthly "We'll usually spread the cost of your first Direct Debit licence over six months, at around £28.25 a month. From then on you’ll pay around £14.12 a month."

https://www.tvlicensing.co.uk/faqs/FAQ173 might be of interest.

just quoting what I read..don't get in a tizz..

Looking at my payments..1 April 2024 bill was quoted as £169.50 but my payments never changed so I paid £159.. Now the 1st April 2025 bill is quoted as £174.50 ,my scheduled payments mean I'll pay £176.50..mainly because they increased my DD in December '24, to £15. so at some stage they'll 'owe me' £2.. All the payments I've quoted are for the 12 months Oct to Sept..ie 6 in advance , 6 in arrears..

Cornucopia

worn_out said:

Neil_Jones said:

worn_out said:

Just announced increase of £5 to £174.50pa from 1st April 2025. However they increased my DD in December to £15 from £13.25pm...

So if the 'license year' is April 24 to March 25 I'll have paid 8 x x£13.25 + 4 x £15 = £166 by 31 March 25, of which £86.50 is a prepayment.for the April 25-March 26 year. That means 6 months down the line when the bill is £174.50..I'll pay £14.54pm for 12 months ??...

The increase was announced six weeks ago, hardly "just".

https://www.moneysavingexpert.com/news/2024/12/tv-licence-fee-rise-april-2025/

As for the payments its documented that if you pay it monthly "We'll usually spread the cost of your first Direct Debit licence over six months, at around £28.25 a month. From then on you’ll pay around £14.12 a month."

https://www.tvlicensing.co.uk/faqs/FAQ173 might be of interest.

just quoting what I read..don't get in a tizz..

Looking at my payments..1 April 2024 bill was quoted as £169.50 but my payments never changed so I paid £159.. Now the 1st April 2025 bill is quoted as £174.50 ,my scheduled payments mean I'll pay £176.50..mainly because they increased my DD in December '24, to £15. so at some stage they'll 'owe me' £2.. All the payments I've quoted are for the 12 months Oct to Sept..ie 6 in advance , 6 in arrears..

6 months in advance, 6 in arrears is how it is supposed to work.   It's to ensure that DD payers are not unfairly "enriched" compared to annual payers (which is 12 months in advance).   

The scheme is complicated, though, especially when alternative start dates and price rises are considered.   I expect the payments will sort themselves out at the annual review point.   

frustratedbyquitealot

Thanks for posting this question. I found the answer I needed. I agree with you that the TVlicencing site could do more to make this clear and that their site makes it hard for one to contact them effectively. It ought to be easy to understand how one is being billed without going to FAQs.