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Cabot minimum payments

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Comments

  • lillypoo
    lillypoo Posts: 308 Forumite
    Fifth Anniversary 100 Posts Photogenic Name Dropper
    Despite messaging them to tell them I'd set up standing orders, Cabot continued their automated calls. They're very persistent and tedious.
    Went onto the online chat to ask for the calls to stop this morning. The lady obviously copied and pasted her response, saying they needed a budget planner and would put my account on hold for 14 days for me to submit this.
    I said I had taken debt and advice and was not under obligation to send them details of my budget. There was no argument. They said they'll check in six months if I still feel the payments are affordable.
    Done



  • stu12345_2
    stu12345_2 Posts: 1,576 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    just use the standing order and give them money, they can't return it. the always ask for a budget planner, why cos they want to act as a responsible collector and make sure you can afford it and still pay your priority bills.

    you don't need to do it, just say yes I can afford it if they ask questions or just ignore them
    Christians Against Poverty solved my debt problem, when all other debt charities failed. Give them a call !! ( You don't have to be a Christian ! )

    https://capuk.org/contact-us
  • sourcrates
    sourcrates Posts: 31,382 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 8 April 2024 at 1:05PM
    Make a complaint, only complaints get listened to. @lillypoo

    Customer Complaints | Cabot Financial
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