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New Build bedroom flooring still not fixed after 2+ months - grounds for reimbursement?

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Moved into a new build on 31 Jan 2024, and there was a rush job the day before we move in, from the developer to redo the flooring in Bedroom 2 and 3 ( luxury vinyl tile - Karndean ) as they forgot to place the floorboard panelling underneath (even though the house had been sat finished since June 23).

There were so many 0.5/1mm gaps between tiles, tiles bending at the sides due to sealant/mastik lifting it, tiles springing up and down, and pieces I could just peel off.  Fast forward to 4/5 visits where they came to assess the issue, try to fix the issue (bodge it) and eventually redoing the entire room... only to have issues with that too, requiring we wait even longer for another bodge fix.

Nearly 2 months from moving in I cannot use 1 bedroom of my 3 bed house.  My girlfriend is stuck downstairs in the front room working, and I am crammed in the bedroom no.3 with all of the stuff meant for bedroom no.2

Bed no.2 was finally finished a few days ago, so we started to offload everything from Bed no.3 just to properly check it.  Surely they couldn't have messed up 2 rooms?

Bed no.3 was actually worse than Bed no.2.  I now have to wait over a week for someone to come and look at it, and assess the issues, despite me sending tons of photos explaining you do not need to look at it, just redo it all.

Not only have I paid £7000 for this flooring, it has meant we cannot buy any furniture to sort/plan the rooms, cannot unbox anything, we are paying for storage for extra months because the boxes have no where to go.  Because one room is knackered, the rest of the house is a 💩tip.  Definitely has soured the enjoyment of moving in.

What grounds do I have for some sort of monetary compensation for wasting our time with their workers, and all the unnecessary money spent on storage?

Comments

  • anselld
    anselld Posts: 8,283 Forumite
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    Compensation claim unlikely to succeed so long as they get it fixed.   Next time keep your £7000 and pay a flooring company to do it properly after completion and at a fraction of the cost.
  • GixerKate
    GixerKate Posts: 400 Forumite
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    Unfortunately this comes under the 'Snagging' header so I would have thought compensation was unlikely and you essentially have to become a complete pain to the developer to get it all fixed.
  • DayDreamerandGeneralWaster
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    7k for lino though, hardly mse
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