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Please help with security on PC

Hi there

I have a laptop and am using Norton 360 software. However as soon as I connect to the internet the pc security part of the software is deactivated. I keep re-setting it but for some reason it keeps happening. Any suggestions would be much appreciated. Many thanks.
~ win £2008 in 2008 club member # 2008 b ~
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"You never fail until you stop trying"
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