How is CompareTheMarket allowed to send me an email like this?

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coffee_king
coffee_king Posts: 186 Forumite
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in Insurance & life assurance
Yet when I click ANY of the links on the email (as to whether I'm signed in with my account or not) this price or any of my details are NOT on their website and it makes me enter ALL of my details again, then the price is actually closer to £600.
It states "Review and buy" but this quote does not exist.


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  • coffee_king
    coffee_king Posts: 186 Forumite
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    Additional screenshot of email


  • Mark_d
    Mark_d Posts: 430 Forumite
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    This is an advert to direct you to their website.  They don't store your personal data because that would be a risk.
    CTM are a comparison site/  they're not selling you the insurance so you can't ask them to honour the price shown on the advert.
  • coffee_king
    coffee_king Posts: 186 Forumite
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    No, it's not an advert. Its a pre quote provided by them. 
    There is NO price when I click through - This is my issue.
    My issue is not being sent the email itself.
  • dunstonh
    dunstonh Posts: 116,387 Forumite
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    What was the time gap between the email and your going to the website?
    Did you change any details?
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • coffee_king
    coffee_king Posts: 186 Forumite
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    Hi
    Less than 24 hours.
    I didn't change any details.
    I am signed into my account.
    No quotes exist for the van. 
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