Ted Baker falls into administration – your shopping, refund and gift card rights explained

MSE_Molly_G

Fashion retailer Ted Baker has fallen into administration, putting the future of its 46 UK stores in doubt. While there's no change for shoppers right now, the administration could affect your consumer rights going forward.

Ted Baker falls into administration – your shopping, refund and gift card rights explained

If you haven't already, join the forum to reply.

seatbeltnoob

I dont want to get into politics but as a retailer the voting public will never realise how much pulling out of the EU market has hurt us.

its just not viable to sell to EU consumers any more. A lot of these fashion brands that are on tghe higher end of the market, they need a large market to sell to. Because they are targeting middle income and upper middle income demographic to sell to.

EU customers no longer order from UK businesses because of trade boundraiews and customs charges for them.

Did you ever buy something from outside the UK for say £40 and then DPD want you to pay £5 customs VAT and £12 processing fees? Did you ever vow never to buy from the US again because the fees made it more expensive for you ? Well every EU person feels the same way about buying from UK stores.

electriccactus

seatbeltnoob said:

I dont want to get into politics but as a retailer the voting public will never realise how much pulling out of the EU market has hurt us.

its just not viable to sell to EU consumers any more. A lot of these fashion brands that are on tghe higher end of the market, they need a large market to sell to. Because they are targeting middle income and upper middle income demographic to sell to.

EU customers no longer order from UK businesses because of trade boundraiews and customs charges for them.

Did you ever buy something from outside the UK for say £40 and then DPD want you to pay £5 customs VAT and £12 processing fees? Did you ever vow never to buy from the US again because the fees made it more expensive for you ? Well every EU person feels the same way about buying from UK stores.

I generally don't buy from US stores due to the extremely high shipping costs, and the reality that returning something to the US is likely to be equally expensive and generally difficult.

I've also generally avoided buying from the EU for similar reasons (although shipping is not nearly as eye-watering) both pre and post Brexit.

I've actually ordered more post Brexit than pre, and most popular retailers seem to be set up to pay UK duty on my behalf so it's generally been painless. Although I still don't like the idea of returning faulty goods to another country.

Hoenir

seatbeltnoob said:

I dont want to get into politics but as a retailer the voting public will never realise how much pulling out of the EU market has hurt us.

Ted Baker lost it's iconic status a long time ago. Time to change the record and move on. 

Alderbank

Hoenir said:

seatbeltnoob said:

I dont want to get into politics but as a retailer the voting public will never realise how much pulling out of the EU market has hurt us.

Ted Baker lost it's iconic status a long time ago. Time to change the record and move on. 

Agreed.

It's not even a British company any more, what was left of the failing company was bought up by New York company ABG some years ago.