Gatehouse Bank Savings Question

So I opened the 7% Regular Savings Account before they stopped it, now the app is saying:

Your Nominated Account must be authenticated before it can be used for withdrawals.

Few things:
1) How do I do this?, can't see an option in app.🤔

2) Do I need to do this?, the account is for a year anyway 🤔

Gatehouse Bank is new to my collection of accounts so could do with some help.

Comments

  • Bigwheels1111
    Bigwheels1111 Posts: 2,960 Forumite
    1,000 Posts Third Anniversary Name Dropper
    I have that too.
    I think they sent me a code but not sure.
    Give them a call they are very nice.
  • Wheres_My_Cashback
    Wheres_My_Cashback Posts: 4,394 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 25 March 2024 at 8:37PM
    So I opened the 7% Regular Savings Account before they stopped it, now the app is saying:

    Your Nominated Account must be authenticated before it can be used for withdrawals.

    Few things:
    1) How do I do this?, can't see an option in app.🤔

    2) Do I need to do this?, the account is for a year anyway 🤔

    Gatehouse Bank is new to my collection of accounts so could do with some help.
    They'll send you a pin code for the a/c you entered at the application stage. Logon and enter it on the website. If you don't do it then you can't make any withdrawals when it matures.Pretty standard stuff really.
  • jameseonline
    jameseonline Posts: 1,008 Forumite
    500 Posts First Anniversary Name Dropper
    So I opened the 7% Regular Savings Account before they stopped it, now the app is saying:

    Your Nominated Account must be authenticated before it can be used for withdrawals.

    Few things:
    1) How do I do this?, can't see an option in app.🤔

    2) Do I need to do this?, the account is for a year anyway 🤔

    Gatehouse Bank is new to my collection of accounts so could do with some help.
    They'll send you a pin code for the a/c you entered at the application stage. Logon and enter it on the website. If you don't do it then you can't make any withdrawals when it matures.Pretty standard stuff really.
    Is a pin code due soon then or what?

    If so where is it being sent?
  • So I opened the 7% Regular Savings Account before they stopped it, now the app is saying:

    Your Nominated Account must be authenticated before it can be used for withdrawals.

    Few things:
    1) How do I do this?, can't see an option in app.🤔

    2) Do I need to do this?, the account is for a year anyway 🤔

    Gatehouse Bank is new to my collection of accounts so could do with some help.
    They'll send you a pin code for the a/c you entered at the application stage. Logon and enter it on the website. If you don't do it then you can't make any withdrawals when it matures.Pretty standard stuff really.
    Is a pin code due soon then or what?

    If so where is it being sent?
    My PIN code arrived a few days after I opened my account and the Nominated Account could be set up in less than a minute
  • Bridlington1
    Bridlington1 Posts: 3,453 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    edited 25 March 2024 at 10:21PM
    So I opened the 7% Regular Savings Account before they stopped it, now the app is saying:

    Your Nominated Account must be authenticated before it can be used for withdrawals.

    Few things:
    1) How do I do this?, can't see an option in app.🤔

    2) Do I need to do this?, the account is for a year anyway 🤔

    Gatehouse Bank is new to my collection of accounts so could do with some help.
    They'll send you a pin code for the a/c you entered at the application stage. Logon and enter it on the website. If you don't do it then you can't make any withdrawals when it matures. Pretty standard stuff really.
    Is a pin code due soon then or what?

    If so where is it being sent?
    You should receive a pin code in the post over the next few days, which you can use to authenticate your nominated account, there should be an option to enter the code in online banking.
  • jameseonline
    jameseonline Posts: 1,008 Forumite
    500 Posts First Anniversary Name Dropper
    So I opened the 7% Regular Savings Account before they stopped it, now the app is saying:

    Your Nominated Account must be authenticated before it can be used for withdrawals.

    Few things:
    1) How do I do this?, can't see an option in app.🤔

    2) Do I need to do this?, the account is for a year anyway 🤔

    Gatehouse Bank is new to my collection of accounts so could do with some help.
    They'll send you a pin code for the a/c you entered at the application stage. Logon and enter it on the website. If you don't do it then you can't make any withdrawals when it matures. Pretty standard stuff really.
    Is a pin code due soon then or what?

    If so where is it being sent?
    You should receive a pin code in the post over the next few days, which you can use to authenticate your nominated account, there should be an option to enter the code in online banking.
    Thank you😃
  • jameseonline
    jameseonline Posts: 1,008 Forumite
    500 Posts First Anniversary Name Dropper
    Got the code in the post today, just put it in on website 🙂
  • Xenon
    Xenon Posts: 258 Forumite
    Part of the Furniture 100 Posts Name Dropper
    Opened a regular saving account - pin in post inputted online...easy
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