Credit file inaccuracies

I am trying to contact the 3 CRA's after a lender has upheld my complaint but entered administration before they updated my file and removed the defaults (as they agreed to in the response to me). 

I notice that all three seem to be wanting me to buy a report from them and then reference this report. Is that a requirement? I use "check my file" and don't want to get caught with extra costs to be able to raise the issue using a experian/equifax/TU reference number.

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