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Warning! Zopa cash withdrawals

I, unfortunately, had to make a cash withdrawal from my Zopa card. Ever since then, between 1p and 2p has been disappearing from my account everyday. I have waited 5 days to give them a chance to rectify this. I will contact them today, but I am concerned that, if they don't know about this glitch, it could be happening to everyone who makes a cash withdrawal! And with it only being a couple of pence a day, could go unnoticed. 

Comments

  • CliveOfIndia
    CliveOfIndia Posts: 2,464 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 22 March 2024 at 9:57AM
    What is showing on your statement?  There must be a transaction showing where the money has gone?  Also, what do you mean by "disappearing from your account" - do you mean the balance owing on your credit card is increasing, or money is being taken from your current account?  If it's the latter then this would not be directly related to a cash withdrawal on the credit card.  Obviously you'll need to pay off the credit card (including fees and interest), but that in itself wouldn't explain a daily debit from a current account.
    Yes, you'll be charged interest on a cash withdrawal, as well as a fee - but this would usually be summarised on your monthly statement, rather than a few pennies being charged every day.
  • DullGreyGuy
    DullGreyGuy Posts: 18,037 Forumite
    10,000 Posts Second Anniversary Name Dropper
    There is no interest free period on cash withdrawals... would be odd but maybe its just showing the interest you are being charged?
  • Mr.Generous
    Mr.Generous Posts: 3,957 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    There is no interest free period on cash withdrawals... would be odd but maybe its just showing the interest you are being charged?

    Maybe thats a better way of doing it, wonder if that's the way forward? See the true daily cost rather than find out later what you have to pay. Great idea if it is.
    Mr Generous - Landlord for more than 10 years. Generous? - Possibly but sarcastic more likely.
  • lr1277
    lr1277 Posts: 2,117 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 23 March 2024 at 4:14AM
    Not quite the same situation as the OP, except in one respect.
    I use software to keep track of my credit card balance to the penny. I went through a period where I couldn't afford to pay off my card in full, so only made the minimum payments. So as well as my spending, interest was being added to my account.
    During that time, my credit card balance (according to the card's website) was always higher than the value I had calculated. No daily or monthly transactions showing. So I had no nothing meaningful to point to on the webste saying that increased my card balance.
    This situation only resolved when I paid off the full oustanding balance as shown on the card's website (as opposed to my calculation). After that time, when I kept up my payments, then the card balance matched my calculated balance.

    Edited to add: I did not add the daily interest to my calculation as I didn't quite know how it was being calculated. If I had done, then my card's website balance might have matched my calculated balance. But the point stands that there was no indication on the website of the interest being added. It just appeared.
  • Taking cash with a credit card attracts interest immediately - with one exception AFAIK - Barclaycard Reward allows the holder to pay without a fee when the next statement is due to be settled and the balance is paid off in full.

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