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KYC Santander
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BeachNut said:BTW you can also request for free all info Santander hold about you and ask them to remove it (see their T&Cs).1
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WillPS said:RG2015 said:subjecttocontract said:Not sure I could be bothered to spend the time & effort to provide all of the documents & info. Think I'd just go open an account elsewhere.I have no idea why they're being so heavy handed - but given these reports are all from people who banked with Santander (and their predecessors Abbey and Alliance Leicester) long term I suspect there's some discrepency in their core customer details which should have been established at the point accounts were opened. Possibly KYC is even a useful bit of cover for Santander so they don't have to explain otherwise why this data is needed.I presume (hope?) that bank accounts opened recently are not going to be subject to the same sort of checks.I've been through KYC checks elsewhere, most recently Amex. It was essentially the same kind of questions they ask at account application (salary, home ownership status etc). I gather occasionally these checks are followed up by requests for proof.
I should have asked if they wanted me to come and work for them
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Is this the same case (different poster)
https://forums.moneysavingexpert.com/discussion/6513377/santander-looking-to-freeze-bank-account
Or is Santander on a mission to check house ownership....0 -
Ludicrously OTT. Suggest you open another account elsewhere asap0
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penners324 said:Ludicrously OTT. Suggest you open another account elsewhere asap
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My house is registered, so I do not expect that they would ask me anyway,In the case of poster redgem2 (referenced above)they bought there house 4 years ago
So this property would also be registered (possibly first registration).
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xylophone said:My house is registered, so I do not expect that they would ask me anyway,In the case of poster redgem2 (referenced above)they bought there house 4 years ago
So this property would also be registered (possibly first registration).
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johnthebaker said:Good morning
Over the past couple of weeks both myself and my wife have received telephone calls and emails from Santander requesting information with regards to KYC
We are a retired couple who receive private pension and house rental income
Been with the bank over 40 years
They have asked for proof of income, house ownership, UK tax returns, proof of pension payments, copy of rental agreement
As well as NI number copy of passport and date of birth and what other bank accounts held and credit card statements
Is this normal I am a uk citizen
First correspondence so hope you can help
Best regardsLife in the slow lane0 -
I mentioned it earlier in the thread - there are 2 properties in this case - the one they live in and the one they rent out. I don't think the OP has specified which of those properties the request about ownership relates to - my assumption was that it was the rental property, as they wanted the rental agreement too. I also suspect that it might be financial activity by said tenant that has been the catalyst.2
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Now Santander have blocked my account
so my pension is coming into the account but they won’t let me or my wife withdraw any of our funds
this has got to be criminal activity on the part of the bank
what am I supposed to live on
so anyone who can justify the banks actions to do this to pensioners who have been with bank 40 years is beyond me2
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