Amazon and my address

washedupandout

Over the past fee days Amazon UK is now saying cannot deliver to this address on anything I try and order. Nothing has changed I still get my subscription orders but anything else, including things I order regularly say I have to change my address. 

Customer service cannot help they have a script and cannot deviate. Any suggestions please. 

elsien

Have you tried taking the address off and putting it back on again?

RFW

washedupandout said:

Over the past fee days Amazon UK is now saying cannot deliver to this address on anything I try and order. Nothing has changed I still get my subscription orders but anything else, including things I order regularly say I have to change my address. 

Customer service cannot help they have a script and cannot deviate. Any suggestions please. 

I've not come across this before. The best suggestion is to go to add a new address and just put in your address. As you add you may see where an error is showing up or it may just accept it.

washedupandout

Thanks for getting back to me. I have re-entered all my information slightly changing bits but nothing works does not matter what I place in the order just does not want to know. 

RFW

washedupandout said:

Thanks for getting back to me. I have re-entered all my information slightly changing bits but nothing works does not matter what I place in the order just does not want to know. 

Where are you entering the address?

Is it within an order or on "your addresses" in "your account" pages?
If it's just on an order page, try adding an address on the "your addresses" page.

RFW

On another thought, if you have any Amazon lockers local to you try selecting one of those for an order and see what happens.

marcia_

  I get this when I try and order and it's same day delivery. Choose another identical item without same day it goes through 

soolin

washedupandout said:

Over the past fee days Amazon UK is now saying cannot deliver to this address on anything I try and order. Nothing has changed I still get my subscription orders but anything else, including things I order regularly say I have to change my address. 

Customer service cannot help they have a script and cannot deviate. Any suggestions please. 

My only  thought on this is are Amazon saying they 'can't' deliver to your address or 'won't' deliver? Probably not relevant but if your address or a neighbour has a higher than usual INR rate they might have put a block on it. 

martindow

What happens when you put your address in Royal Mail's postcode finder?

https://www.royalmail.com/find-a-postcode

If it's there you could try entering it in exactly the same format to see if Amazon will accept it.

GadgetGuru

Try a neighbors address - if you get the same then seems they are blocking deliveries in your area......