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Haier Washing Machine 5 Year Warranty - No support from retailer or manufacturer

aging_product · 2024-03-18 20:45:06

I purchased a Haier washing machine from Amazon December 2021 and immediately registered the 5 year parts and labour warranty. Fast forward to now and the device was making unusual noises and arranged a call out from a Haier engineer who informed that the device was faulty and needed to be replaced. The fault was that bad,…

Comments

Okell Posts: 2,726 Forumite

22 March 2024 at 12:45PM

Well done - but bearing in mind some of the "horror" stories we hear about Amazon customer services I'm a bit surprised they've folded so easily. And if they've offered a full refund they've gone beyond their statutary obligations.

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