Help - Toyota CHR 2021

Evening everyone 

My CHR has developed a serious crack in the windscreen. It appears to be on the inside of the glass.

In 30 years of motoring I’ve never has to replace a windscreen.

looked online at potential replacement prices and its eye watering.

can anyone offer any advice on this? Is is worth doing it through insurance or Autoglass?

Hope this info to help.

Thank you 
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Comments

  • TadleyBaggie
    TadleyBaggie Posts: 6,553 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I had a period from about 2000 to 2008 or so, where I seemed to get a crack just appear every couple of years. Always got it replaced using the car insurance.

    Since then not a single instance.
  • Robin9
    Robin9 Posts: 12,679 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Autoglass will ask you for your insurance details  - it may cost you nothing or £10 .

    Replace ASAP it will probably be a MOT fail.
    Never pay on an estimated bill. Always read and understand your bill
  • mgfvvc
    mgfvvc Posts: 1,216 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Robin9 said:
    Autoglass will ask you for your insurance details  - it may cost you nothing or £10 .

    Replace ASAP it will probably be a MOT fail.
    Likely to be a lot more than £10. Do any insurance companies still have windscreen repair excesses under £50?

  • mgfvvc
    mgfvvc Posts: 1,216 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    collins74 said:
    Evening everyone 

    My CHR has developed a serious crack in the windscreen. It appears to be on the inside of the glass.

    In 30 years of motoring I’ve never has to replace a windscreen.

    looked online at potential replacement prices and its eye watering.

    can anyone offer any advice on this? Is is worth doing it through insurance or Autoglass?

    Hope this info to help.

    Thank you 
    I've had to replace one or two windscreens. I've always gone through insurance. It doesn't affect NCD and makes no obvious difference to my premium.

  • cymruchris
    cymruchris Posts: 5,558 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    Not all policies cover windscreen as standard these days - for some trying to offer cheaper prices, it's an optional extra - so start by looking at what your policy does and doesn't cover, and what the excesses are.
  • daveyjp
    daveyjp Posts: 13,388 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Call the dealer for advice regarding calibration of the camera system if a new screen is fitted.
  • collins74
    collins74 Posts: 70 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    Thanks everyone insured with Tesco and they have a service to make a claim. Excess is £75 hopefully they will do the recalibration 
  • collins74
    collins74 Posts: 70 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    Booked this but then read the reviews online for the company that does the work for the insurers and they are awful. Wonder if the insurance company will allow Toyota to do it? Doubt it but will ask them 
  • Spies
    Spies Posts: 2,254 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    No you have to use the insurance approved repairer. I had three from autoglass before they got it right. 
    4.29kWp Solar system, 45/55 South/West split in cloudy rainy Cumbria. 
  • photome
    photome Posts: 16,623 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    daveyjp said:
    Call the dealer for advice regarding calibration of the camera system if a new screen is fitted.
    Shouldnt need to call the dealer, auto glass will calibrate after replacing , they will tell you what you need to do if anything
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