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Booking.com
charper60
Posts: 2
Newbie
We recently booked a hotel in Sheffield through booking.com On arrival the hotel was derelict. Booking.com are not paying us back and do not communicate with us. We would like to go through the small claims court but do not have a UK postal address. Any ideas? This seems to us that booking.com has committed fraud?
0
Comments
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Booking.com are based in Amsterdam, so it may be easier to make a claim through your card provider if that is how you paid.2
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Thanks but I think this company needs to be held to account and the card company ios not being helpful0
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Has the hotel listing been removed?0
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