We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Meta Quest 3 Headset Warranty
greatcapp
Posts: 13 Forumite
Hi, I'm just after opinions to know if I am right on this or not.
I bought a Meta Quest Headset from Amazon.co.uk in Jan this year (so 2 months back). It turned out to be faulty, so was swapped out by META for a "Refurb" unit.
This unit also turned out faulty, and they have now dispatched another "Refurb" unit.
On the documentation though, it tells me I only have 3 months warranty on this device, so would expire in June this year.
I believe I should be entitled to my original 12 month warranty from when I purchaed the device in Jan from Amazon.
I have found the warranty info online, which I believe backs me up. https://scontent-lhr6-2.xx.fbcdn.net/v/t39.8562-6/279091625_303836035236319_2408328665394520547_n.pdf?_nc_cat=105&ccb=1-7&_nc_sid=b8d81d&_nc_ohc=kOumFLrGRl8AX8PgI2_&_nc_ht=scontent-lhr6-2.xx&oh=00_AfB1FmSY0vKusMjWkie46dsewvdxQQbIgWvqFsJRYdiz-A&oe=65FC9564
Could anyone offer advice as to whether I'm correct & should argue my case further?
I bought a Meta Quest Headset from Amazon.co.uk in Jan this year (so 2 months back). It turned out to be faulty, so was swapped out by META for a "Refurb" unit.
This unit also turned out faulty, and they have now dispatched another "Refurb" unit.
On the documentation though, it tells me I only have 3 months warranty on this device, so would expire in June this year.
I believe I should be entitled to my original 12 month warranty from when I purchaed the device in Jan from Amazon.
I have found the warranty info online, which I believe backs me up. https://scontent-lhr6-2.xx.fbcdn.net/v/t39.8562-6/279091625_303836035236319_2408328665394520547_n.pdf?_nc_cat=105&ccb=1-7&_nc_sid=b8d81d&_nc_ohc=kOumFLrGRl8AX8PgI2_&_nc_ht=scontent-lhr6-2.xx&oh=00_AfB1FmSY0vKusMjWkie46dsewvdxQQbIgWvqFsJRYdiz-A&oe=65FC9564
Could anyone offer advice as to whether I'm correct & should argue my case further?
0
Comments
-
I think you're correct, and the remainder of the original warranty period is greater than 90 days, so it should stand.0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.9K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.2K Spending & Discounts
- 247K Work, Benefits & Business
- 603.6K Mortgages, Homes & Bills
- 178.3K Life & Family
- 261.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards