Amazon Marketplace Order Returned but Seller Didnt Collect Parcel ....

tomc239408934

Morning everyone,
So a couple months ago I ordered something from an Amazon seller, upon arrival decided didn't like it, so returned via standard Amazon procedure. Unfortunately the seller didn't collect the parcel from the Royal Mail depot, all visible from the tracking info, and I had to open an Amazon refund request, which was fine and I was refunded by Amazon after a few days. However after that, Royal Mail returned the package to me as the seller still hadn't collected. It is quite large and chunky, and I want to get rid, but unsure what my rights are? Having googled there are various things related to orders sent by mistake etc, but I don't know where this sits? Anyone offer any advice? Thanks very much

marcia_

tomc239408934 said:

Morning everyone,
So a couple months ago I ordered something from an Amazon seller, upon arrival decided didn't like it, so returned via standard Amazon procedure. Unfortunately the seller didn't collect the parcel from the Royal Mail depot, all visible from the tracking info, and I had to open an Amazon refund request, which was fine and I was refunded by Amazon after a few days. However after that, Royal Mail returned the package to me as the seller still hadn't collected. It is quite large and chunky, and I want to get rid, but unsure what my rights are? Having googled there are various things related to orders sent by mistake etc, but I don't know where this sits? Anyone offer any advice? Thanks very much

 Contact the seller offering to return it if they buy the postage label.
 Failing that inform them you will dispose of it if it's not collected within x days 

this isn't the same as receiving unsolicited goods. 

Okell

marcia_ said:

tomc239408934 said:

Morning everyone,
So a couple months ago I ordered something from an Amazon seller, upon arrival decided didn't like it, so returned via standard Amazon procedure. Unfortunately the seller didn't collect the parcel from the Royal Mail depot, all visible from the tracking info, and I had to open an Amazon refund request, which was fine and I was refunded by Amazon after a few days. However after that, Royal Mail returned the package to me as the seller still hadn't collected. It is quite large and chunky, and I want to get rid, but unsure what my rights are? Having googled there are various things related to orders sent by mistake etc, but I don't know where this sits? Anyone offer any advice? Thanks very much

 Contact the seller offering to return it if they buy the postage label.
 Failing that inform them you will dispose of it if it's not collected within x days 

this isn't the same as receiving unsolicited goods. 

I'm not very knowledgeable in this area, but isn't it more complicated than that and doesn't it depend on whether the OP simply wants the goods to be collected by the seller or whether the OP wants to "dispose" of them?

My understanding is that in either case the OP must actually post a letter to the seller notifying the seller that the OP either wants the goods collected after a specific date, or that the OP will sell the goods after a specified date, but if the OP wants to sell the goods the letter must be sent "... by post in a registered letter, or by the recorded delivery service."

If the OP "disposes" of the goods they must account to the seller for the sale proceeds (less reasonable costs of sale) and must have used the best method of sale reasonable in the circumstances to get good value.

When I was a student I think this was all covered by s 12 of the Torts (Interference with Goods) Act 1977 (legislation.gov.uk), but I'm happy to be told the law has changed since then.  Obviously email wasn't a thing in the 1970s...  

eskbanker

Okell said:
Obviously email wasn't a thing in the 1970s...  

Pedantry alert, the first email was sent in 1971, although other dates could apply, depending on definition:

https://en.wikipedia.org/wiki/History_of_email

Obviously widespread usage by the population at large wasn't a thing in the 1970s though!

the_lunatic_is_in_my_head

Makes me wonder if the seller is in China and either has a false address or is using fulfilment. 

Unless OP wants to link to the seller profile on Amazon, general advice would be to keep it safe and as above let the seller know it can be collected or sell far a fair market value.