Returning Virgin Media Equipment .. what about these items ?

WLM21 Posts: 1,491 Forumite
First Post First Anniversary Combo Breaker
I left Virgin a couple of days ago and have today received packaging to return the two 'boxes'.

I am keeping the internet .. well, the broadband deal with Virgin, but nothing else.

Last year Virgin added what I think they called a booster but I am not sure whether it was for the actual TV package, or for the broadband. (see two attached images)

Obviously, if it was for the broadband I should keep them, but if not, they'll need to be returned.

For any advice given on what these are, I would be grateful.


  • Grumpy_chap
    Grumpy_chap Posts: 14,859 Forumite
    First Anniversary First Post Name Dropper Combo Breaker
    Have you asked Virgin Media?
  • Alderbank
    Alderbank Posts: 2,791 Forumite
    First Anniversary First Post Name Dropper
    Lots about the ASH-40P on google.

    It's an RF amplifier/distributor unit for TV signals. People often use them to connect CCTV home security cameras.

    OP, do you have cameras or perhaps several TVs connected to VM?
  • RumRat
    RumRat Posts: 4,781 Forumite
    First Anniversary Name Dropper First Post Photogenic
    Virgin will only expect you to return items listed in the email they sent you for equipment return.

    Drinking Rum before 10am makes you
    Not an Alcoholic...!
  • Dandytf
    Dandytf Posts: 4,808 Forumite
    First Anniversary Name Dropper First Post
    edited 17 March at 12:51PM
    I have similar VM Broadband Booster as per OP Screenshot. Keep this I think. I still have mine.
    Only kit I returned was 360 tv box remotes/mini box remote.
    And one which I wanted to keep yet vm insisted I return was Broadband Wifi Pod.
    I did return on next request, after I downgraded 1gb to 500mb.
    Those photo's from OP Ide say are Non Returnable? 
    I stay with VM Stream tv +500mb broadband.
    Replenished CRA Reports.2015 Zoe i nav -67-131 miles top charge. Savings depleted. VM Stream tv M250 Volted to M350 then M500 since returned to 1gb
  • cerebus
    cerebus Posts: 649 Forumite
    First Post Name Dropper
    Have you spoke to the horses mouth and got clarification rather than asking this question on a random tech forum and getting guesses?
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