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Returning Virgin Media Equipment .. what about these items ?

WLM21
Posts: 1,572 Forumite


in Techie Stuff
I left Virgin a couple of days ago and have today received packaging to return the two 'boxes'.
I am keeping the internet .. well, the broadband deal with Virgin, but nothing else.
Last year Virgin added what I think they called a booster but I am not sure whether it was for the actual TV package, or for the broadband. (see two attached images)
Obviously, if it was for the broadband I should keep them, but if not, they'll need to be returned.
For any advice given on what these are, I would be grateful.


I am keeping the internet .. well, the broadband deal with Virgin, but nothing else.
Last year Virgin added what I think they called a booster but I am not sure whether it was for the actual TV package, or for the broadband. (see two attached images)
Obviously, if it was for the broadband I should keep them, but if not, they'll need to be returned.
For any advice given on what these are, I would be grateful.


0
Comments
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Have you asked Virgin Media?0
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Lots about the ASH-40P on google.
It's an RF amplifier/distributor unit for TV signals. People often use them to connect CCTV home security cameras.
OP, do you have cameras or perhaps several TVs connected to VM?0 -
Virgin will only expect you to return items listed in the email they sent you for equipment return.
Drinking Rum before 10am makes you
A PIRATE
Not an Alcoholic...!0 -
I have similar VM Broadband Booster as per OP Screenshot. Keep this I think. I still have mine.
Only kit I returned was 360 tv box remotes/mini box remote.
And one which I wanted to keep yet vm insisted I return was Broadband Wifi Pod.
I did return on next request, after I downgraded 1gb to 500mb.
Those photo's from OP Ide say are Non Returnable?
I stay with VM Stream tv +500mb broadband.Replenished CRA Reports.2020 Nissan Leaf 128-149 miles top charge. Savings depleted. VM Stream tv M250 Volted to M350 then M500 since returned to 1gb0 -
Have you spoke to the horses mouth and got clarification rather than asking this question on a random tech forum and getting guesses?0
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