AA or RAC? Which is better

Slinky
Slinky Posts: 9,962 Forumite
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We currently have AA Relay cover with a packaged bank account. I'm thinking of changing to a Coop account which is cheaper, but they use RAC.

We've used the AA a couple of times, recovered about 100 miles on each occasion, which involved being taken a distance by one operator, dropped at a service station to wait for somebody else to pick us up and continue the journey. Second time we were carried by 3 different vehicles and was a very long time to get home.

Do RAC use the same system of multiple recovery vehicles to get you home, or is it a single vehicle journey?

One of our cars is 10 years old, the other is 3 if that makes any difference.

Thanks for your thoughts.
Make £2024 in 2024
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Comments

  • Car_54
    Car_54 Posts: 8,203 Forumite
    First Anniversary Name Dropper First Post
    The RAC generally use a single operator - it used to be a selling point over the AA.

    That may not be possible for really long journeys because of driving hours limits, my knowledge of which is decades out-of-date.
  • forgotmyname
    forgotmyname Posts: 32,545 Forumite
    First Anniversary Name Dropper First Post
    AA Relay was a nightmare for some people.  RAC used to take you from one end of the country to the other but they clamped
    down on the drivers hours.  No more recovery trucks driving for 15+ hours.

    I used to use RAC but they stopped dropping the price to a sensible level so I moved to Greenflag, no need to haggle.

    Censorship Reigns Supreme in Troll City...

  • Stateofart
    Stateofart Posts: 290 Forumite
    First Anniversary First Post
    There's a reason why the AA are expensive, their service punches way above the others.  The app is good as well.
  • Stubod
    Stubod Posts: 2,160 Forumite
    First Anniversary First Post Name Dropper
    ...no brainer...AA....
    .."It's everybody's fault but mine...."
  • Slinky
    Slinky Posts: 9,962 Forumite
    Name Dropper First Anniversary First Post
    Stubod said:
    ...no brainer...AA....

    Would you care to elaborate?  We've been recovered home twice, but would have been happier to have got home in one journey.

    My only two contenders are AA and RAC.
    Make £2024 in 2024
    Prolific to 29/2/24 £184.97, Chase Interest £11.88, Chase roundup interest £0.18, Chase CB £16.96, Roadkill £1.10, Octopus referral reward £50, Octopoints £6.30 to 31/1/24, Topcashback £4.64, Shopmium £3
    Total £279.03/£2024  13.8%

    Make £2023 in 2023
    Water sewerage refund: £170.62,Topcashback: £243.47, Prolific: to 31/12/23 £975, Haggling: £45, Wombling(Roadkill): £6.04,  Chase CB £149.34, Chase roundup interest £1.35, WeBuyBooks:£8.37, Misc sales: £406.59, Delay repay £22, Amazon refund £3.41, EDF Smart Meter incentive £100, Santander Edge Cashback-Fees: £25.14, Octopus Reward £50, Bank transfer incentives £400
    Total: £2606.33/£2023  128.8%

  • Geranium44
    Geranium44 Posts: 92 Forumite
    First Anniversary Name Dropper First Post
    Stubod said:
    ...no brainer...AA....
    Annual renewal increased for son and myself at home recovery and roadside. Was £270. Now £380. Still a no brainer? Quidco got me £140 Cashback last year but they only cashback on new policies not renewal. 
  • Slinky
    Slinky Posts: 9,962 Forumite
    Name Dropper First Anniversary First Post
    Stubod said:
    ...no brainer...AA....
    Annual renewal increased for son and myself at home recovery and roadside. Was £270. Now £380. Still a no brainer? Quidco got me £140 Cashback last year but they only cashback on new policies not renewal. 

    Well in that case the no brainer option would appear to be opening a packaged bank account with Coop (£15 per month cost) which gives RAC membership in addition to travel insurance or Halifax (£17 per month) which gives AA membership and travel insurance. These are the two I'm looking at to replace the Lloyds account I currently pay £28 a month for.
    Make £2024 in 2024
    Prolific to 29/2/24 £184.97, Chase Interest £11.88, Chase roundup interest £0.18, Chase CB £16.96, Roadkill £1.10, Octopus referral reward £50, Octopoints £6.30 to 31/1/24, Topcashback £4.64, Shopmium £3
    Total £279.03/£2024  13.8%

    Make £2023 in 2023
    Water sewerage refund: £170.62,Topcashback: £243.47, Prolific: to 31/12/23 £975, Haggling: £45, Wombling(Roadkill): £6.04,  Chase CB £149.34, Chase roundup interest £1.35, WeBuyBooks:£8.37, Misc sales: £406.59, Delay repay £22, Amazon refund £3.41, EDF Smart Meter incentive £100, Santander Edge Cashback-Fees: £25.14, Octopus Reward £50, Bank transfer incentives £400
    Total: £2606.33/£2023  128.8%

  • Car_54
    Car_54 Posts: 8,203 Forumite
    First Anniversary Name Dropper First Post
    Slinky said:
    Stubod said:
    ...no brainer...AA....
    Annual renewal increased for son and myself at home recovery and roadside. Was £270. Now £380. Still a no brainer? Quidco got me £140 Cashback last year but they only cashback on new policies not renewal. 

    Well in that case the no brainer option would appear to be opening a packaged bank account with Coop (£15 per month cost) which gives RAC membership in addition to travel insurance or Halifax (£17 per month) which gives AA membership and travel insurance. These are the two I'm looking at to replace the Lloyds account I currently pay £28 a month for.
    Or Nationwide, £13 per month.
  • Slinky
    Slinky Posts: 9,962 Forumite
    Name Dropper First Anniversary First Post
    edited 17 March at 12:47PM
    Can anybody please help with the original question of whether the AA or RAC give better service IYO. Surely somebody out there has had help from both?

    Am seeking to avoid being transported home via multiple vehicles should a situation occur long distance from home in the future.
    Make £2024 in 2024
    Prolific to 29/2/24 £184.97, Chase Interest £11.88, Chase roundup interest £0.18, Chase CB £16.96, Roadkill £1.10, Octopus referral reward £50, Octopoints £6.30 to 31/1/24, Topcashback £4.64, Shopmium £3
    Total £279.03/£2024  13.8%

    Make £2023 in 2023
    Water sewerage refund: £170.62,Topcashback: £243.47, Prolific: to 31/12/23 £975, Haggling: £45, Wombling(Roadkill): £6.04,  Chase CB £149.34, Chase roundup interest £1.35, WeBuyBooks:£8.37, Misc sales: £406.59, Delay repay £22, Amazon refund £3.41, EDF Smart Meter incentive £100, Santander Edge Cashback-Fees: £25.14, Octopus Reward £50, Bank transfer incentives £400
    Total: £2606.33/£2023  128.8%

  • Car_54
    Car_54 Posts: 8,203 Forumite
    First Anniversary Name Dropper First Post
    Slinky said:

    Am seeking to avoid being transported home via multiple vehicles should a situation occur long distance from home in the future.
    If that is your only (or main) concern, then AFAIK the AA are the ONLY organisation that operates a 'relay' system. Everyone else will take you in a single journey.

    However, they are all subject to driving hours regulations, which should only affect exceptionally long journeys, and in any case are for your protection.
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