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I've noticed that eBay give the seller the choice of declining the cancellation request. Is this new? What happens if I decline?
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That is frustrating, I had one last week and looking at their feedback left for others it is full of 'I was able to cancel this purchase, thank you seller' positives. I actually reported them to ebay for malicious buying.ANNA said:A similar matter, which is becoming more frequent on my private seller account, is buying, paying and then putting in a cancellation request. I'm selling my surplus furniture, but buyers claim they didn't see it was "collection only". It is annoying, time-consuming, costs me 30p each time and I can't relist immediately but need to wait for my next free listings weekend.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.1 -
Thanks, Soolin. I'll try the decline cancellation request for the first time and see what transpires.
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I have always been nervous about cancelling, and usually just accept with gritted teeth. My fear is that if I decline item may well find it arrives mysteriously broken...ANNA said:Thanks, Soolin. I'll try the decline cancellation request for the first time and see what transpires.
I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
I've declined and ebay asks for the (optional) postal tracking number, which doesn't apply as I sold for collection only. I see from the invoice that my buyer is 15 miles away. I suspect she knew very well it was collection only, but had a change of heart about the 30-mile round trip.
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