We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Does this count as a claim or loss?
Options

MrGrumpie
Posts: 13 Forumite


Hi all
Bit confused on this and need some guidance please!
I was driving in the dark last week in a part of the country I'm not familiar with - lots of single carriageway, lanes etc. There were some roads closed so Waze was taking me on a merry little dance through tiny streets and lanes....until it directed me onto a road which wasn't a road, and instead was bridleway.
Long story short....my car got stuck, nasty situation, insurance logged it as accident recovery, and after 4.5 hours we managed to get the car out.
Amazingly it's working fine, but some of the paintwork is damaged....it will buff out mainly (small part of the bumper needs respraying) and I've had a quote of £600 to fix it.
My insurance excess is £400, and my renewal is in 2 week's time (which I'd already agreed with my current insurance company).
I spoke to insurance yesterday and they said if I sort out the repairs they will just close the file down and it won't show on any records, thus protecting my premiums from rising (I have protected NCD but I know future premiums will still go up).
BUT.....I'm not sure if the insurance company have given me the correct info. The last thing I want to do is shell out £200 over my excess, then have an accident in the future and have it invalidated due to something showing on my record that would count as non disclosure.
Any advice would be appreciated
Thanks
Matt
0
Comments
-
You have to declare it a claim but the amount is zero. It won't affect your NCD but it may impact on the gross premium of future renewals.
Basically any notification to an insurer of an incident is a claim whether you proceed with the insurer or arrange it yourself.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
the question is if you have suffered a loss irrespective of if you claimed or not? Sounds like you've lost £600 and so it is declarable as a non-claimed loss which may have an impact on premiums depending on the insurer but not your NCD0
-
Sounds like I'm better off claiming on insurance and paying the £400 excess!
0
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.8K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards