SIP PCN - Appeal Help - Accused of 24 hour parking / Licence Plate rear error

plagueof1

Hi all

Looking for a bit of advice as it's the first time it's ever happened to me after driving for 20odd years. ha

I regularly park in the SIP car park near my work in Manchester, my parking pattern is usually around 9.45am to 6.10/15pm Mon to Wed, 8.20am to 5.10/15pm Thursday and 8.45am to 6.10/15pm Friday. I buy a ticket from the machine and it's monitored using a licence plate recognition (LPC) on entry/exit.

I've received a Parking Notice Charge claiming i parked there overnight (24Hours) and they've clocked the following times, with pictures, on the LPC:

Entry on 5/3/24 at 09.46.59am
Exit on 6/3/24 at 09.42.47am 

Now, I have an idea on why they don't have one of me leaving on the 5/3/24. As i was leaving there was a large Van (pretty sure it was Salford van hire) entering the car park, which subsequently stopped at the entrance to get a ticket, this caused a slight back up of people exiting - as he eventually entered, i went round and left, and can only summarise that the van blocked the line of sight of the Licence Plat Reader as i passed on the opposite side of the van to the camera. 

Regarding leaving at 9.42 on 6/3/24, this is due to the car parking being full and after doing a full circle, I left and parked around the corner in another SIP car park, of which i have a ticket for. 
I'm not sure why they don't have plate recognition of me entering. From memory there was a number of people entering the car park at the time and I may have followed some too closely for the camera to pick up me entering. 


Now, i have nothing to back this up other than my regular attending of the car park with tickets and that i parked round the corner on the 6/3/24.
While the above explanation to me is reasonable, does this come across as something I'll be able to get over turned? or am i missing a trick in dealing with these private car park companies that I should include? 

Le_Kirk

Parking somewhere else with proof is good - keep that ticket.  Search the forum for "double dip" and see what others have done.

Coupon-mad

They don't have the image of you entering that second day, as no human has looked for it yet.  These PCNs are issued after automated decision-making and little/no human checks.  They default to first in-last out images in a 24 hour period.

Appeal and complain to SIP telling them what happened and to locate the 'orphan image' (parking industry phrase) and cancel the PCN.

I would NEVER EVER use a SIP car park.  You are playing with £100 penalty every single day.  Is there not a Council car park you can use?  

plagueof1

oupon-mad said:

They don't have the image of you entering that second day, as no human has looked for it yet.  These PCNs are issued after automated decision-making and little/no human checks.  They default to first in-last out images in a 24 hour period.

Appeal and complain to SIP telling them what happened and to locate the 'orphan image' (parking industry phrase) and cancel the PCN.

I would NEVER EVER use a SIP car park.  You are playing with £100 penalty every single day.  Is there not a Council car park you can use?  

Ah ok, yeah i assumed they'd just look at entry and then exit, will ask them to search for that.

I've parked there for ages, never had a problem before this tbh - take away the idiot blocking the entry with a massive van, and i still wouldn't. But i get where you are coming from.... once bitten and all that. 

plagueof1

Le_Kirk said:

Parking somewhere else with proof is good - keep that ticket.  Search the forum for "double dip" and see what others have done.

it's a PDF ticket receipt as the other car park is payment online, by the same company as well. 

Read up and yeah i can see where that Double Dip happened. .. will report back once i get a response. Hoping i get a reasonable person. 

Coupon-mad

Doesn't matter if you don't.  You won't be paying.