E: 29/03 (E: 06/04 postal) TAYLOR SWIFT AT WEMBLEY TICKETS (Optional text donation)

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https://www.comicrelief.com/prize-draw-terms/

1. The prize draw will open on 7th March 2024 at 14:00 and close on 29thMarch 2024 at 23:59 for entries via text and on 6thApril 2024 for entries via post.

2. Entry to the prize draw is either:

a) by texting the keyword SWIFT to short code 81144. Text messages will cost your standard network message charge (based on your service provider rates – please check with your provider). You will then receive a free bounce-back message from 61345 informing you that a voluntary donation of £10 to Comic Relief will be taken 60 minutes after the entry text was received, unless you reply to 61345 with the word CANCEL before 60 minutes has passed. If you don’t respond CANCEL to 61345 within those 60 minutes, you will then receive a text from 70210 confirming your donation and asking you if you’d like to make a Gift Aid declaration; or

b) via post – each postal entry should be submitted within an envelope, or on a postcard, write your first name and surname, full address (no PO Box addresses will be accepted), contact telephone number (including area code if providing a landline number) and the title of the prize draw promotion you are submitting an entry for, which can be found at the top of the terms and conditions, for example, “Comic Relief Taylor Swift Tickets Prize Draw”. Entries received on anything other than a standard postcard or envelope will not be accepted. Please address the entry as follows and send via either first or second class post to: 

Comic Relief Taylor Swift Tickets Prize Draw 

PO Box 12635 Colchester CO7 5AN

3. For the avoidance of doubt, if you enter via text, opting out of the voluntary donation will not affect your entry into the prize draw and all entries (including postal entries) will be treated in the same way for the purposes of the prize draw.

4. The prize draw is open to all residents of the UK, Channel Islands and Isle of Man, aged 18 or over, except staff members of Comic Relief (the organisation behind Red Nose Day), of BBC Group, of any of the prize providers, and their close relatives, or anyone connected with the prize draw. Proof of age, identity and eligibility may be requested.

5. If you enter via text, you must have the billpayer’s permission to enter. Please ensure you spell the keyword correctly and send your text message to the correct short code, however, if Comic Relief, acting reasonably believe you are trying to enter, Comic Relief will still accept the entry even if you entered the keyword incorrectly. Alternatively, Comic Relief may instead send you a message to let you know that your entry has failed. The message Comic Relief send to you in this instance is not a confirmation message so, whilst you will be charged your standard network message charge, you will not be entered into the prize draw promotion and will not be donating to Comic Relief. If your text message is received outside the times and dates specified for the prize draw, you will not receive a bounce-back message but may still be charged your standard network message charge. You will not be donating to Comic Relief nor will you have entered the prize draw. You will not have been added to any marketing databases if Comic Relief send you a follow up text unless you have expressly requested to be.

6. If you enter via post, please ensure that all the information required is included in the entry and that it is clearly written. Your entry may be deemed invalid if it is not readable. If your postal entry is received outside the times and dates specified for the prize draw, your entry will not be accepted.

7. You may enter the prize draw via text a maximum of four times a day (midnight to midnight UK time). You will receive a free bounce-back message regarding the donation each time, and if you wish to opt out of the donation you need to respond to each such message received from 61345 by texting the word CANCEL to 61345. If you try to enter into the prize draw more than four times a day, you will still be charged your standard network rate but will not be charged any donation to Comic Relief and the additional entries will not be accepted. Also note that pre-paid customers who are trying to enter more than once (e.g. donate £20 or £30) but have insufficient credit, may only be charged £10 or £20 (as applicable).

8. If you are entering the prize draw via post, you may send a maximum of four entries per day. A maximum of one entry can be made per envelope or postcard received. If you send more than four entries per day or more than one entry per postcard or envelope, the additional entries will not be accepted.

9. There is only ONE prize available to be won:

• A SET OF SIX HOSPITALITY TICKETS TO ATTEND TAYLOR SWIFT’S CONCERT AT WEMBLEY STADIUM ON MONDAY 19TH AUGUST 2024. 

• ACCESS TO HOSPITALITY AREA TO BE HOSTED BY BBC RADIO 2’S SARA COX FOR THE DURATION OF THE CONCERT.

• YOUR PARTY’S ASSOCIATED TRAVEL COSTS. ONLY JOURNEYS TO AND FROM THE ACCOMODATION, WEMBLEY STADIUM AND THE UK, CHANNEL ISLANDS OR ISLE OF MAN ARE ELIGIBLE TO BE COVERED AND ONLY TRAVEL WHICH IS PUBLIC TRANSPORT ECONOMY OR STANDARD CLASS.* 

• ACCOMMODATION FOR YOUR PARTY OF SIX PEOPLE IN LONDON, FOR THE NIGHT OF 19TH AUGUST 2024.

• BREAKFAST ON TUESDAY 20TH AUGUST TO BE INCLUDED EITHER AS PART OF HOTEL PACKAGE OR COSTS TO BE COVERED AT A MAXIMUM OF £15 PER PERSON *

*All associated and valid receipts must be shared with Comic Relief in order to be reimbursed for approved costs.

10. The winner will be selected using an independent randomised draw system from 16th April 2024 and contacted to notify them of their win. Comic Relief will attempt to contact the winner between 09:00 and 19:00 that day by phone. If the winner does not answer after Comic Relief’s reasonable attempts to contact them (meaning 4 calls per day at various times of the day over two days) Comic Relief will move on to contact the next randomly selected entrant.

11. For the avoidance of doubt, unless specified elsewhere in these terms and conditions or otherwise agreed in writing, the winner is responsible for all arrangements and costs required to access the prize including but not limited to, travel, accommodation and food and beverage costs, and no other costs or expenses will be covered by Comic Relief, the BBC, or any of the prize providers.

12. Any accessibility or dietary requirements for the winner or their guests need to be disclosed to Comic Relief within two weeks from notification of the win. The winner and their guests may need to adhere to Health & Safety and security requirements imposed by Comic Relief, the BBC or any venue(s) associated with the prize. Those aged 18 or under must be accompanied by a parent, guardian or nominated guardian aged 18 or over. Children aged under 2 will not be permitted to attend the concert. The winner is responsible for ensuring they are able to accept the prize as set out in and in accordance with these terms and conditions. Neither Comic Relief or the BBC will be responsible if a winner is unable to make use of the prize by reason of availability or otherwise.

13. Comic Relief and/or the BBC’s announcement as to who the winner is, is final. No correspondence relating to the prize draw will be entered into. The prize is as stated. There is no cash alternative and the prize is not transferable (save for any attendees the winner invites to join them as part of the prize).

14. The winner agrees to take part in any reasonable post-prize draw publicity with Comic Relief and the BBC, if required.

15. Comic Relief must publish that a valid award took place. To comply with this requirement, Comic Relief will publish the surname and county of the winner and, if applicable, their winning entry on the Comic Relief website on 22nd April 2024.The BBC will also publish information on the winner on its website on 22nd April 2024 in order to comply with its legal and regulatory obligations. If you object to any or all of your surname, county and winning entry being published or made available, please contact Comic Relief by emailing. For the avoidance of doubt, Comic Relief must still provide the information and winning entry to the Advertising Standards Authority on their request.

16. The prize is subject to change. Descriptions of the prize are provided without a warranty or representation of any kind. In no event shall Comic Relief, the BBC or any prize provider be liable for any claim demand or damages caused to an entrant by reason of a description of the prize being inaccurate, incomplete, or for the prize being otherwise in any way different to the entrant’s expectations. Where the prize includes tickets or entry to an event, Comic Relief and the BBC will not be responsible for any failure of the winner and/or guests (if applicable) to gain entry or re-entry to the event due to their behaviour or failing to meet the admission requirements. Comic Relief and the BBC will not be responsible for suspension or cancellation of events that may form part of the prize, including as a result of governmental restrictions. In such cases, only the tangible part (if any) of the prize will be fulfilled. Comic Relief reserves the right to disqualify any entries that breach these rules or are in any way fraudulent. Comic Relief reserves the right to cancel the prize draw at any stage, if deemed necessary in its opinion, or if circumstances arise outside its control.

17. Comic Relief, the BBC and their sub-contractors, subsidiaries and/or agencies (including Fonix Mobile PLC (Fonix) and Upward Communications (Upward Comms)) cannot accept any responsibility whatsoever for any technical failure or malfunction or any other problem with any telephone network or line, system, server, provider or otherwise which may result in any text not being properly received, nor for any lost, delayed, inaccurate or incomplete post, postage due, misdirection or strike action which may result in any postal entries not being received by the applicable closing date.

18. Red Nose Day is an initiative of Comic Relief, which is the operating name of Charity Projects, a registered charity, number 326568 (England and Wales) SC039730 (Scotland). If you would like to contribute a different amount to Comic Relief, you can donate online on the Comic Relief website. To find out more about Comic Relief and Red Nose Day, or if you have questions about this service, please go to comicrelief.com or email info@comicrelief.com.

19. This prize draw is operated by Comic Relief with broadcast promotion by the BBC, British Broadcasting Corporation, Broadcasting House, Portland Place, London W1A 1AA. House red Limited and Wembley Stadium are the prize provider of the tickets. Travel and accommodation costs will be covered by the BBC.

20. The governing law is that of England and Wales.

21. The text service, randomised draw and donation service is provided by Fonix Mobile PLC. If you have any queries regarding the service, please contact Fonix at the following email address: care@fonix.com or write to Fonix Mobile PLC, 23 Heddon Street, London, W1B 4BQ or call on the following Helpline Number: 0208 114 7001 (Monday to Friday 9:00 - 17:30).

22. All postal entries will be collected and processed by Upward Comms. Upward Comms will share unique identifiers relating to each postal entry (without your specific contact details) to Fonix to enable Fonix to carry out the randomised prize draw. If you are randomly selected as the winner, Upward Comms will share your details (name and phone number) with Fonix and Comic Relief so that you can be contacted. Upward Comms will retain details of all entries for a period of two years after the prize in order to comply with its legal and regulatory obligations. If you have any queries regarding the service, please contact Upward Comms at the following email address help@upwardcomms.co.uk or write to Upward Comms PO Box, Colchester CO7 5AN.

23. If you enter by text, your information (mobile phone number and amount of donation) will be collected by Fonix Mobile PLC on behalf of Comic Relief and will only be used to process your donation, provide receipts, manage any refunds and failed donations as necessary. If you are randomly selected as the winner, Fonix will share your information with Comic Relief and the BBC in order for Comic Relief and/or the BBC to contact you to let you know you have won and to administer the prize. Any additional information provided as part of the Gift Aid declaration will only be used for the purpose of Comic Relief’s legitimate interests of claiming Gift Aid and in order to help analyse our income. Comic Relief’s lawful basis for this processing is that it is in Comic Relief’s legitimate interests (and we don’t believe this unreasonably impacts on your rights or freedoms). To find out more about how Comic Relief will use your information, including your rights in relation to it, how to contact us about it and how Comic Relief use your email address or phone number if you sign up to Comic Relief newsletters, please see the Comic Relief privacy policy.

24. This prize draw is subject to the BBC's code of conduct for prize draws, found here.

25. The BBC will receive the winner’s name and contact details in order to announce the winner on BBC Radio 2 (on a date to be agreed with the winner) and publish information on the winner on its website. The BBC relies on its legitimate interests in increasing its audience engagement with broadcast prize draws, to provide interesting on-air content and assisting with fundraising for its charity partners, such as Comic Relief. The BBC doesn’t believe this unreasonably impacts on your rights and freedoms. The BBC will also keep the winner’s details on file for two years after the prize draw in order to comply with its legal and regulatory requirements as broadcast promoter. To find out more about how the BBC will use your data please see here.