Patching through a call?

GDB2222
GDB2222 Posts: 24,661 Forumite
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My son is in the Far East on holiday and he needs to speak to his travel insurance company- Tesco. They provide a UK 0345 number that will cost him £1 a minute to call, and they don’t seem to provide a WhatsApp number.

Is there any way to get round that?

I am in the UK and I was vaguely wondering whether he can call me on WhatsApp and I can patch him through to the 0345 number? 
No reliance should be placed on the above! Absolutely none, do you hear?

Comments

  • mebu60
    mebu60 Posts: 901 Forumite
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    Have you called Tesco to ask for an alternative number? 
  • Hoenir
    Hoenir Posts: 2,061 Forumite
    First Post Name Dropper
    Is it possible to ring via a landline rather his own mobile phone. 
  • GDB2222
    GDB2222 Posts: 24,661 Forumite
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    mebu60 said:
    Have you called Tesco to ask for an alternative number? 
    No, but you would think that they would be aware of the problem, given that this is travel insurance?
    No reliance should be placed on the above! Absolutely none, do you hear?
  • debsy42
    debsy42 Posts: 1,737 Forumite
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    Don't know if that number is still valid but worth a try ringing it to see


    ITV Winners Club #87 :eek:
  • GDB2222
    GDB2222 Posts: 24,661 Forumite
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    Curiously, I just rang the Tesco number on my phone, as suggested above, and it showed up as a ‘Wi-Fi call'. Does that mean that it’s not costing phone minutes, anyway? 


    No reliance should be placed on the above! Absolutely none, do you hear?
  • Heedtheadvice
    Heedtheadvice Posts: 2,460 Forumite
    First Anniversary Name Dropper First Post
    Consider for him to use Skype after loading the app.

    As far as I am aware ( and just done a quick check at https://secure.skype.com/en/credit# ) call TO UK landlines are 2.1p per minute. There are exceptions so check. Rates depend on the country you are calling TO not where you are calling FROM. He would need to add some Skype credit starting at £5.

  • PHK
    PHK Posts: 1,279 Forumite
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    GDB2222 said:
    Curiously, I just rang the Tesco number on my phone, as suggested above, and it showed up as a ‘Wi-Fi call'. Does that mean that it’s not costing phone minutes, anyway? 


    No, it means that your phone is connecting through WiFi as the signal strength is low. 

    As for an 03 number it's the same cost to call as an 01 and 02 number. 

    Your son needs to have some way of calling back to the UK that doesn't involve WhatsApp etc. 
  • GDB2222
    GDB2222 Posts: 24,661 Forumite
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    debsy42 said:

    Don't know if that number is still valid but worth a try ringing it to see


    Thanks. That may come in handy. 
    No reliance should be placed on the above! Absolutely none, do you hear?
  • GDB2222
    GDB2222 Posts: 24,661 Forumite
    Name Dropper First Post First Anniversary
    PHK said:
    GDB2222 said:
    Curiously, I just rang the Tesco number on my phone, as suggested above, and it showed up as a ‘Wi-Fi call'. Does that mean that it’s not costing phone minutes, anyway? 


    No, it means that your phone is connecting through WiFi as the signal strength is low. 

    As for an 03 number it's the same cost to call as an 01 and 02 number. 

    Your son needs to have some way of calling back to the UK that doesn't involve WhatsApp etc. 
    Thanks for setting me straight. 

    I think that the Skype credit suggestion above will work very nicely. 
    No reliance should be placed on the above! Absolutely none, do you hear?
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