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Recent experiences withdrawing a few thousand in cash

I might be withdrawing low thousands (maximum £3k) soon from either Nationwide or Natwest.  I was expecting to have to give the branch notice & provide ID but Natwest appear to go even further:

"be prepared for our branch colleagues to ask further questions about your withdrawal request which can sometimes take up to 30 minutes"

& also

"In some instances, we may decline the cash withdrawal based on the information provided surrounding the transaction."

Now I don't mind jumping through hoops to a moderate degree but I'm really not up for a 30 minute interview in order to obtain a small amount of my own money, for purposes which are absolutely none of Natwest's business.  I'm also slightly intrigued to know how long the interview will last & what the outcome will be as I'm intending to politely tell them I have no desire to divulge what I'll be doing with my money & shouldn't need to.

I do understand that they need reasonable precautions. I'm prepared to notify them, provide ID or meet other reasonable demands.  A 30-minute interview I have to "pass" in order to get my own money sounds way over the top though.

Anyhoo, I'm wondering if anybody has anecdotal stories of withdrawing cash from either institution or really any bank lately, so I'm better geared up for the faff.

thanks



Comments

  • cymruchris
    cymruchris Posts: 5,577 Forumite
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    Duplicate thread.
  • dunstonh
    dunstonh Posts: 121,292 Forumite
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      I was expecting to have to give the branch notice & provide ID but Natwest appear to go even further:
    "be prepared for our branch colleagues to ask further questions about your withdrawal request which can sometimes take up to 30 minutes"

    Nothing further or unusual there.

    & also
    "In some instances, we may decline the cash withdrawal based on the information provided surrounding the transaction."

    And quite normal across all banks and building societies (and IFAs, FAs and investment houses - I stopped one last week over fraud concerns using the FCA's vulnerable guidelines as a reason.   And it turned out to be the correct thing to do as there was coercion from a third party.

    Now I don't mind jumping through hoops to a moderate degree but I'm really not up for a 30 minute interview in order to obtain a small amount of my own money, for purposes which are absolutely none of Natwest's business.  I'm also slightly intrigued to know how long the interview will last & what the outcome will be as I'm intending to politely tell them I have no desire to divulge what I'll be doing with my money & shouldn't need to.
    And be prepared for them to politely tell you that they are not satisfied and will not allow the cash withdrawal.

    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • wmb194
    wmb194 Posts: 6,059 Forumite
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    For low thousands I'd just withdraw it from ATMs. Barclays (Premier) allows me £2k per day + all of my other current accounts.
  • DullGreyGuy
    DullGreyGuy Posts: 18,613 Forumite
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    wmb194 said:
    For low thousands I'd just withdraw it from ATMs. Barclays (Premier) allows me £2k per day + all of my other current accounts.
    Premier allows £1,000 per day https://www.barclays.co.uk/help/customer-services/cash-over-counter/ 
  • wmb194
    wmb194 Posts: 6,059 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    wmb194 said:
    For low thousands I'd just withdraw it from ATMs. Barclays (Premier) allows me £2k per day + all of my other current accounts.
    Premier allows £1,000 per day https://www.barclays.co.uk/help/customer-services/cash-over-counter/ 
    The app allows me to increase this to £2k.


  • mebu60
    mebu60 Posts: 1,919 Forumite
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    ATMs are your friend. 
  • Cus
    Cus Posts: 945 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    Everyone knows that large cash amounts are either for your drug dealer or some type of builder etc who doesn't want to pay VAT 😁
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