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Home insurance claims query

Hi all. I’m a bit confused regarding home insurance renewal. We’ve had 1 claim for storm damage 2 years ago. We had another storm damage and separate leak we spoke to the insurance company about but didn’t pursue. We’ve now come to renew and any competitive quotes we are getting are almost triple what we pay now as we are told we need to log these none claims, despite not proceeding. Is this correct? 

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