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Changing broadband provider

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I'm thinking of changing broadband provider and wonder if new cable will go down same duct in private road or will they need to dig more holes?

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  • Ayr_Rage
    Ayr_Rage Posts: 2,743 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    Who is you current ISP and is the service over a phone line or a fibre cable ?

    What have you ordered and what have they said regarding installation and equipment ?
  • IvanOpinion
    IvanOpinion Posts: 22,136 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Depends on the provider and what you currently have installed. If you already have full fibre to the premises then no action is needed. If you need a new full fibre cable they will, in the first instance, try to pull it through the existing conduit - but sometimes that is not possible which may require a bit of digging.

    If you are moving to Virgin then, assuming they have installed the cables in your area they may need to dig a track through your garden for a cable into the house. Anywhere I have seen that done they have left a neat job.
    I don't care about your first world problems; I have enough of my own!
  • Heedtheadvice
    Heedtheadvice Posts: 2,772 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    As per Ivan.
    Most providers use Openreach cables/ fibres so unless you are changing from a copper connection into to your home ( the older AdSL + phone landline with a filter - which will be obsolete countrywide by end 2025 -or fibre to the roadside cabinet [FTTC] and then similar copper  cable) to the faster full fibre to the premises[FTTP] ) then it is relatively simple matter that does not involve any cable changes.

    The exception is Virgin ( and the old Kingston upon Hull system) who use their own cabling.

     if you do not know your system you can ask, often you can know under 20MBS is ADSL mid speed 30 to 40 MBS is FTTC and very fast above 60 MBS is FTTP....that is just a guide though.

    Due to the planned obsolescence of copper all the way it is now more difficult to switch fr to a new supplier and stay on that system. Most ISPs will want to move you to FTTC or FTTP.
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