Direct debit success

MattWalks24

After looking through our direct debits we realised we had been paying for a home serve boiler and pipe cover for an old address we haven’t lived at for 7 years @ £18 a month. We have now cancelled this and was wondering if we could claim the money paid out back? Thanks 

Peter999_2

No harm in trying, but you're probably in for a bit of a battle.

Nasqueron

MattWalks24 said:

After looking through our direct debits we realised we had been paying for a home serve boiler and pipe cover for an old address we haven’t lived at for 7 years @ £18 a month. We have now cancelled this and was wondering if we could claim the money paid out back? Thanks 

You can't claim anything back

You can ask them nicely with proof of your address change and see if they will give you something as a courtesy

danny13579

You didn't notice that £18 per month was being taken by direct debit for 7 years??? 

I would think that the chances of you getting anything back are between zilch and nada. 

eskbanker

MattWalks24 said:

After looking through our direct debits we realised we had been paying for a home serve boiler and pipe cover for an old address we haven’t lived at for 7 years @ £18 a month. We have now cancelled this and was wondering if we could claim the money paid out back? Thanks 

Did you notify the provider of your change of address and/or attempt to cancel the contract at the time?

MattWalks24

Yes,  noticed it, but thought we had changed the address over, until we called them to try and get it reduced they said it’s not even registered to your current address.