Please advice on if to fix or not with new SVT coming (BG)

BoyMumItalia

EssexHebridean said:

HI OP - the issues with meters losing their smart capability when people switched is to a large degree sorted now, although if yours is about 5years old it may well be a SMETS2 meter in any event - the ones with the issue were the earlier SMETS1 versions. A lot of those are now smart again though, and work is ongoing to upgrade those that aren't. 

Martin's podcast from last week has a lot on the energy prices changing, and some useful info which you might find helpful to assist you with making up your mind on what to do, as well. 

Thanks. I will listen to his podcast this weekend when I get a chance. We only moved into our house 5 years ago and the smart meter was already there, so it is at least 5 years old but it works perfectly well just now so hopefully it works just as good after a switch.

BoyMumItalia

QrizB said:

BoyMumItalia said:

Spies said:

British gas is a rip off, is that helpful?

I spend around 14p a unit on electric and gas Is often around 4p a unit.

okay thanks. Is it easy to switch to Octopus? And is there somewhere I can see the TOU tariff and conditions to see if I qualify? Thank you

Octopus Tracker:

https://octopus.energy/smart/tracker/

Recent Tracker prices:

https://energy-stats.uk/octopus-tracker-southern-england/ (switch to your own region for more accurate prices)

I tried to check the switching option and it had one for existing customers an another for new customers. when i go to new customers, it says sign up and join the waiting list then it offers me a fix. Can I not switch to an octopus SVT instead of a fix as a baseline before being moved on to the tracker. Thank you.

Spies

You switch to Octopus first, then you take the tracker tariff, there isn't normally a wait to change as mine was done the following day after i requested it

vic_sf49

@BoyMumItalia.... It looks like there's a waiting list to join tracker again. Edited to add, I think you'd discovered that already, sorry. 

So yes, you could switch to Octopus on the Standard Variable Tariff, then signup and wait... 

Spies

Message them on X and they do it immediately.

BoyMumItalia

Spies said:

Message them on X and they do it immediately.

Thank you. X as in the old twitter? If you are a current customer, do  you know any other way to contact them? I don't have social media except Facebook/Linkedin.

Spies

BoyMumItalia said:

Spies said:

Message them on X and they do it immediately.

Thank you. X as in the old twitter? If you are a current customer, do  you know any other way to contact them? I don't have social media except Facebook/Linkedin.

Email is next best but they're most responsive on Twitter/X

Gerry1

BoyMumItalia said:

Spies said:

Message them on X and they do it immediately.

Thank you. X as in the old twitter? If you are a current customer, do  you know any other way to contact them? I don't have social media except Facebook/Linkedin.

Call 0808 164 1088.