Why can't DDs be processed on a weekend?

Zopa_Trooper

Zopa_Trooper said:

I just moved to NatWest and had a standing order that paid out on the 2nd of the month. It didn't pay out but I needed the money moving so I cancelled the Standing Order Saturday and transferred the money out manually. Today I received a message from NatWest saying they had paid out the standing order I'd cancelled and I was therefore overdrawn and needed to pay money in by 2pm today or be charged. So I went to the recipient to transfer the money back but it hadn't arrived. So, after 30 minutes waiting on the end of a phone line, I got through to NatWest who said they had recalled the money as it shouldn't have been sent and they would get it back tonight and for me to ignore the message I received. They also assured me there would be no charges levied against me.

I've been humming that Boom Town Rats song, "I don't like Mondays."

As a follow up, I got a message the next day saying I would be charged £1.55 for being overdrawn for a day. After another 30 minutes on the phone, the chap said I would be charged but as a "Good Will Gesture" they would refund the money. That really got my back up so I lodged a formal complaint. Today I received an email, they said the charge was valid but they would waive it. Also because of the "Distress and Inconvenience" they have paid £80 compensation into my account today. It's a funny old world, at the start I only wanted the charge removed.