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Resolve Call Visit

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  • Again, ignore the score. They're just there for fun.

    Look at the data on each. Check for the status of any and all accounts.

    Don't forget to check TransUnion. (And no, their score isn't real either.. )

    All accounts are either doing well or cleared. No judgements showing, no debt collection agency searches showing. I think they are chasing a very old pre- bankruptcy debt. Should I ignore them? No details have been given even to what the debt is.
    Transunion all clear also.
  • fatbelly said:
    It'll be too old to show on your credit file.

    Probably a bankruptcy debt.

    Did resolvecall say who they were acting for?

    Find out, then send that company a prove-it letter
    No, it's just a vague contact them letter.
  • sourcrates
    sourcrates Posts: 31,595 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    At some point someone will send a letter, when/if that happens, then you respond with the provit letter.

    Until then don`t do anything, read the threads on this company, they can`t do anything, and you do not have to speak with them.

    Initial letters are deliberately vague so that you contact them for more information and they can "persuade" you to pay over the phone, don`t do that.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • fatbelly
    fatbelly Posts: 22,979 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    fatbelly said:
    It'll be too old to show on your credit file.

    Probably a bankruptcy debt.

    Did resolvecall say who they were acting for?

    Find out, then send that company a prove-it letter
    No, it's just a vague contact them letter.
    I think if someone wanted me to contact them I'd want a reason to do so.
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