Paying credit agreement off

ReeceSmillie

Hi, I have a credit agreement, or loan, with Tabeo for a company who went bankrupt (Smile Direct Club).
My refund request was rejected by Tabeo which was initially a complaint due to not receiving the service. Thousands of people are in the same boat.

If I pay the remainder of my loan off with a credit card - will I be protected? And would I be able to raise a dispute with my credit card company to say I didn't receive the service?

MorningcoffeeIV

1) Yes and 2) no. You always raise the dispute with the original creditor, with whom you retain your rights.

But you won't be able to pay your loan off with a credit card.

marcia_

ReeceSmillie said:

Hi, I have a credit agreement, or loan, with Tabeo for a company who went bankrupt (Smile Direct Club).
My refund request was rejected by Tabeo which was initially a complaint due to not receiving the service. Thousands of people are in the same boat.

If I pay the remainder of my loan off with a credit card - will I be protected? And would I be able to raise a dispute with my credit card company to say I didn't receive the service?

 I wouldn't be paying tabeo a penny, you obviously have not and won't ever get the service you paid for. I would be making a complaint to the organisation that covers banking? Can't remember their name? 

born_again

I would not pay off the loan & definitely not with a CC. Even if you could (odds on not) you would be looking at this being classed as a cash transaction..

I suggest OP looks in Consumer rights section as there is a long running thread on this.