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Cancelling an Incoming standing order

I am involved in a  small charity. A regular benefactor has fallen ill, and a relation has asked me to cancel their standing order, through which they made regular contributions. I am guessing that they don't have power of attorney. Is it possible to ask my bank to reject these standing orders? I don't think it is, but any advice welcome, thank you.

Comments

  • No.  You could send the money back to them of course, but you can't stop the payments.
  • DullGreyGuy
    DullGreyGuy Posts: 18,613 Forumite
    10,000 Posts Second Anniversary Name Dropper
    No you can't. 

    Direct Debit is a "pull" metholdolgy and either party can cancel it
    Standing Order is a "push" methodology and only the sender can cancel it. 
  • xylophone
    xylophone Posts: 45,652 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    No.  You could send the money back to them of course, but you can't stop the payments.

    Unwise - without PoA, the relative has no right to make financial decisions on behalf of the account holder.

  • Rob5342
    Rob5342 Posts: 2,439 Forumite
    1,000 Posts Third Anniversary Name Dropper
    They need to sort it out with the benefactors bank somehow, if they too ill to log on themselves and cancel it then there must be a number of other things the relative needs to sort out too.
  • Nasqueron
    Nasqueron Posts: 10,817 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Logical thing to do would be to hold the money in a separate pot until the relative gets suitable PoA and you can then return it

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • The relative will have to apply for deputyship via the Office of the Public Guardian.  You cannot act on the wishes of the relative as they have no authority to act on their behalf.
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