Issue with Santander online banking

35har1old

Having a issue when I login opens on the account page OK but once I attempt to navigate anywhere it brings up screen online banking not available. 
Sometimes if I click on the back arrow it does take me back to the accounts page.
Hitting the log out button has the same result Hitting the back button sometimes restores account page hit the logout button again usually exits immediately without going to the transaction search page.
Anybody having similar issues
If so what browser are you using

Ashen

Same here. I like how the Santander UK Twitter account keeps telling people asking about the same issue that 'there are no known issues'.

blagoslovljena

I don’t know if this helps but I’ve just checked and the app seems to be working ok.

baser999

Are you using the main site or the pilot site? I was invited to use that by way of a trial but found many items weren’t available, transferring funds for one. 

Having no issues with the normal site

35har1old

blagoslovljena said:

I don’t know if this helps but I’ve just checked and the app seems to be working ok.

App working fine I just have to many payees to trawel through to find the one that I want no mandate numbers visible plus I like to have a record of transaction

35har1old

baser999 said:

Are you using the main site or the pilot site? I was invited to use that by way of a trial but found many items weren’t available, transferring funds for one. 

Having no issues with the normal site

Main site trying to pin the problem on the browser being used

35har1old

Ashen said:

Same here. I like how the Santander UK Twitter account keeps telling people asking about the same issue that 'there are no known issues'.

Contact by phone stating no issues

molerat

Working fine for me with FF123 & Edge

AlwaysLearnin

I've been experiencing similar over the last couple of days. Main site, on Chrome browser on Windows 11. 

Nice to know it's not just me...

Ashen

35har1old said:

Ashen said:

Same here. I like how the Santander UK Twitter account keeps telling people asking about the same issue that 'there are no known issues'.

Contact by phone stating no issues

Somewhat ironically, though Santander say they're not aware of any issue, the error message people are getting says that they're "trying to fix the problem".

A link to someone's screenshot of the problem:

https://twitter.com/Welshjessy/status/1762423167870451720/photo/1

Cazella

Phew glad it’s not just me.normally when I log off I get a summary but just went straight you have successfully logged out so I was concerned .happened Sunday and yesterday so they’ve obviously changed it without informing customers as looked it up and said no issues.thanks for the heads up 🙂