Experian credit score

Hi, I’ve recently signed up for a free trial credit score with Experian but I’m struggling to contact them as cannot log into my account and therefore cannot cancel the trial before they start charging me. 
   I haven’t even been able to access the credit score on the account even after receiving a letter from them with the passkey. They won’t accept phone calls unless you are already a member. The online chat constantly says ‘agent offline’ and when I put in my email and date of birth it’s not recognised. Have no idea how to contact them after searching through their website. Any help appreciated.

Comments

  • Nasqueron
    Nasqueron Posts: 10,508 Forumite
    Tenth Anniversary 10,000 Posts Photogenic Name Dropper
    There used to be an Experian rep on here @Experian_company_representative though no idea if they still respond?

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.1K Banking & Borrowing
  • 252.7K Reduce Debt & Boost Income
  • 453.1K Spending & Discounts
  • 243K Work, Benefits & Business
  • 597.4K Mortgages, Homes & Bills
  • 176.5K Life & Family
  • 256K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.