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Stuck on a business contract due to meter issues and now charged a fortune

Hi there,

2 years ago I moved into a flat block. I inherited a business supplier for gas and electricity and was told that I need to switch to a retail supplier. 

Due to metering issues, I never managed to switch away my gas. There has been difficulty associating my meter with my flat - and this was an issue true for the whole block. I tried to switch away at least twice (perhaps more).

At a point, billing for the whole block was paused by the management company of the block due to the metering issues.

I have just moved out and received a final bill by reference to my last meter read for £7000 for 10 months of gas spanning the summer. It is a mind-blowing number for a 2 bedroom flat.

Is there anything I can do? I am interested to find out if anybody has successfully fought anything similar, and how they went about doing it. Any advice gratefully received.

I am also curious to know if a business gas supplier can legally supply a retail customer with gas, and charge them business rates like this. I presume I have not had the benefit of any price caps or the like?

Thanks in advance for all your help!

Comments

  • Robin9
    Robin9 Posts: 12,407 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 27 February 2024 at 3:47PM
    Re your final bill. Can you give us the meter reads please and confirm they were your reads. What unit rate and standing charge ?

    Edit - to add.  What was the end date of your contract ?  If ,say, it was Dec ,2024 you may have been charged a daily standing charge up till that date.
    Never pay on an estimated bill. Always read and understand your bill
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