Outlook Cannot Delete Any Emails

donnac2558

Hi, I really hope you can help me.

Starting this morning, for no reason, I cannot delete any emails in my Hotmail account.  They just flash and are back again, or a circle just shows beside Decided/Junk etc. I did google, but not sure about the instructions given?

Have logged out, that does not work.

Turned laptop off again, no.

I do not use mobile to read Outlook emails

Cannot someone please help giving simple instructions?

Thank you.

donnac2558

Oh, if this helps.

I downloaded my email app to phone and it has deleted the requested emails.