Can't open Pockit pre-paid card account

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I wanted to open a Pockit account to get an account with several prepaid cards so that I could transfer money easily between family members. I've gone through the initial pages with my name, address, job, but got a message that 'Unfortunately we were unable to open an account for you at this stage'. It's completely thrown me - I'm a UK citizen, self-employed, in same house with a mortgage for 20 years, a bank account and credit card with no arrears for the last 30 years, a mobile phone contract, a small car loan that I'm paying off no problems. I can't understand why they wouldn't give me a pre-paid card! Does anyone have any ideas what might have gone wrong?? Do you think it would be worth contacting them?

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  • grumbler
    grumbler Posts: 58,629 Forumite
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    Don't know the answer to your question, but is it really worth paying £2 p.m.  for transferring "money easily between family members"? Plus for withdrawals, transfers out etc.
  • arielsmelody
    arielsmelody Posts: 77 Forumite
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    Yes, I know there is a charge but I want to have an account with separate cards which three adult family members can use independently, which isn't easy to find.
  • grumbler
    grumbler Posts: 58,629 Forumite
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    edited 25 February at 6:44PM
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    Forgive me for stating the obvious, but you did consider a CC, didn't you?

  • born_again
    born_again Posts: 14,474 Forumite
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    edited 25 February at 7:02PM
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    Yes, I know there is a charge but I want to have an account with separate cards which three adult family members can use independently, which isn't easy to find.
    Is that a option?
    As they mention a additional card, but only one.

    Do you not all have normal bank accounts?
    Life in the slow lane
  • grumbler
    grumbler Posts: 58,629 Forumite
    Name Dropper First Post Photogenic First Anniversary
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    Yes, I know there is a charge but I want to have an account with separate cards which three adult family members can use independently, which isn't easy to find.
    Is that a option?
    As they mention a additional card, but only one.

    Your Pockit account can have up to three additional cards.
    You can choose from shared balance or separate balances.
    https://www.pockit.com/card/additional-cards.html


  • arielsmelody
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    I wanted this account because I've got power of attorney for my mum, so I wanted to be able to load it with some money and then if any of us did her shopping for her I'd have a record of what was spent all neatly in one place without having to worry about credit limits or linked finances. I used to have exactly this with someone else, but the provider has shut down. I think I must have messed up the application form for Pockit somehow - I was waiting for a code by text that took over an hour to arrive, so I started the form twice and maybe that looked like fraud. Anyway, looks like that plan isn't going to work now so I'll have to think again.
  • emperormessia
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    Get a credit card add additional card holder done, if you are looking for transferring money only have you considered wise, Cashplus, and Maybe HyperJar consider pockit doing you a favour with all the fees they come up with it saw in your last comment you have power of attorney you can look into Barclays Bank Account as well 
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