Update of credit card info

dazzaofdagenham

Hi all
i was always under the impression that when a credit card gets updated ( new card ) then any continues payments would still be honoured.

My zopa card got reissued in the last couple of weeks and all good.

However got a message from Smarty ( mobile network ) that my plans could not be renewed as payment info was wrong..

any advice 

grumbler

AFAIK, they aren't updated automatically, but can be updated IF the company really wants the money and is prepared to do some extra job for this..

born_again

dazzaofdagenham said:

Hi all
i was always under the impression that when a credit card gets updated ( new card ) then any continues payments would still be honoured.

My zopa card got reissued in the last couple of weeks and all good.

However got a message from Smarty ( mobile network ) that my plans could not be renewed as payment info was wrong..

any advice 

Visa & Mastercard do have updater systems, but not all retailer subscribe to these.

So best to manually update Smarty with the new details.

Brie

Some card updates include a change of number.  Sometimes it's just the changed end date that causes a problem.  And then there's the 3 digit security code.... 

born_again

Brie said:

Some card updates include a change of number.  Sometimes it's just the changed end date that causes a problem.  And then there's the 3 digit security code.... 

Recuring payments do not use CVV, as retailer are not allowed to store it. Big fine if they do.