We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Facebook logo

Options
Pipcas
Pipcas Posts: 81 Forumite
10 Posts First Anniversary
in Techie Stuff
Hi, can anyone explain why and how to get rid of a 'number' that appears on my messenger logo on my Facebook page. I think it indicates a new message on messenger but upon checking there isn't   🤔

Comments

  • marcia_
    marcia_ Posts: 3,409 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    Pipcas said:
    Hi, can anyone explain why and how to get rid of a 'number' that appears on my messenger logo on my Facebook page. I think it indicates a new message on messenger but upon checking there isn't   🤔
     I have had this and it really bugged me. Check your message requests and spam messages 
  • J_B
    J_B Posts: 6,810 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Mrs B has had this, despite there being no messages or such like.
  • KxMx
    KxMx Posts: 11,123 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Open Messenger, tap the three lines, tap the following places:

    Marketplace 
    Message Requests You May Know
    Message Requests Spam

    See if an unread message is lurking in one of those. 
  • Ace321
    Ace321 Posts: 14 Forumite
    10 Posts
    This is just a guess but is the number part of the logo rather than an indicator of new messages?
  • Pipcas
    Pipcas Posts: 81 Forumite
    10 Posts First Anniversary
    J_B said:
    Mrs B has had this, despite there being no messages or such like.
    Can you remember how she cleared it? 
  • marcia_
    marcia_ Posts: 3,409 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    Pipcas said:
    J_B said:
    Mrs B has had this, despite there being no messages or such like.
    Can you remember how she cleared it? 
     I cleared mine after discovering the people you may know folder. There was a message there from someone i didn't know but the logo vanished once i read and deleted it 
  • Pipcas
    Pipcas Posts: 81 Forumite
    10 Posts First Anniversary
    marcia_ said:
    Pipcas said:
    J_B said:
    Mrs B has had this, despite there being no messages or such like.
    Can you remember how she cleared it? 
     I cleared mine after discovering the people you may know folder. There was a message there from someone i didn't know but the logo vanished once i read and deleted it 
    Did you go through every individual suggestion? 
  • marcia_
    marcia_ Posts: 3,409 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
     No you're thinking about friend suggestions. 

     I mean Facebook messenger, you beed to go to messages and look for Message Requests You May Know and Message Requests Spam
  • J_B
    J_B Posts: 6,810 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Pipcas said:
    J_B said:
    Mrs B has had this, despite there being no messages or such like.
    Can you remember how she cleared it? 

    Sadly not - we gave up trying after a while and then it disappeared, but then came back again!
    🤷‍♂️
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture