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Hi, can anyone explain why and how to get rid of a 'number' that appears on my messenger logo on my Facebook page. I think it indicates a new message on messenger but upon checking there isn't   🤔

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  • marcia_
    marcia_ Posts: 3,370 Forumite
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    Pipcas said:
    Hi, can anyone explain why and how to get rid of a 'number' that appears on my messenger logo on my Facebook page. I think it indicates a new message on messenger but upon checking there isn't   🤔
     I have had this and it really bugged me. Check your message requests and spam messages 
  • J_B
    J_B Posts: 6,773 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Mrs B has had this, despite there being no messages or such like.
  • KxMx
    KxMx Posts: 11,079 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Open Messenger, tap the three lines, tap the following places:

    Marketplace 
    Message Requests You May Know
    Message Requests Spam

    See if an unread message is lurking in one of those. 
  • Ace321
    Ace321 Posts: 14 Forumite
    10 Posts
    This is just a guess but is the number part of the logo rather than an indicator of new messages?
  • Pipcas
    Pipcas Posts: 81 Forumite
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    J_B said:
    Mrs B has had this, despite there being no messages or such like.
    Can you remember how she cleared it? 
  • marcia_
    marcia_ Posts: 3,370 Forumite
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    Pipcas said:
    J_B said:
    Mrs B has had this, despite there being no messages or such like.
    Can you remember how she cleared it? 
     I cleared mine after discovering the people you may know folder. There was a message there from someone i didn't know but the logo vanished once i read and deleted it 
  • Pipcas
    Pipcas Posts: 81 Forumite
    10 Posts First Anniversary
    marcia_ said:
    Pipcas said:
    J_B said:
    Mrs B has had this, despite there being no messages or such like.
    Can you remember how she cleared it? 
     I cleared mine after discovering the people you may know folder. There was a message there from someone i didn't know but the logo vanished once i read and deleted it 
    Did you go through every individual suggestion? 
  • marcia_
    marcia_ Posts: 3,370 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
     No you're thinking about friend suggestions. 

     I mean Facebook messenger, you beed to go to messages and look for Message Requests You May Know and Message Requests Spam


  • J_B
    J_B Posts: 6,773 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Pipcas said:
    J_B said:
    Mrs B has had this, despite there being no messages or such like.
    Can you remember how she cleared it? 

    Sadly not - we gave up trying after a while and then it disappeared, but then came back again!
    🤷‍♂️
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