Scammed: paid for an MOT which was never done. Options?

prowla

WellKnownSid said:

SouthLondonUser said:

I also noticed another disturbing trend: a few garages she called started quoting crazy prices, like £140 for an MOT; when pressed, they came up with bull* like "but we always do an oil change with the MOT". It seems that quite a few honest gentlemen, when they hear a female voice on the phone, try their luck scamming her.

My son works in the motor trade.  Most drivers don't know one end of a car from another - 80% don't know the difference between an MoT and a service.  Even at a main dealer, cars will arrive with bald tyres down to the cords, brakes ground down to the metal, broken suspension that sounds like the Titanic scraping an iceberg - and they're just the things that should be obvious to a driver!

I suspect there is confusion in that she asked for a service - meaning an MoT - and got a service.  Had she asked for an MoT and been clear (few are) - then she would have had an opportunity to spot the mistake at drop off and on collection and questioned it there and then.

I understand the logic of encouraging an oil change at the same time - we have a friend who insists that an MoT is the service and all of his cars have been written off due to lack of oil.  His belief is that cars just blow up and that he's just been a bit unlucky.  He wrote a 17 plate off the other year and is now trying his best at destroying a 21 plate before the PCP is up.

Some don't even know that it's an MOT.