Virgin CC App crashing
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virgo17
Posts: 955 Forumite
in Credit cards
Since a recent update the Android app starts to open but shuts down immediately. Happens for me on two phones.
Anyone else?
Anyone else?
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Comments
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Happened to loads , Halifax app also crashes.
The banks need to sort the updates on their appsEx forum ambassador
Long term forum member0 -
Mine works fine on I-Phone0
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app ver 2.2.2.93 (13 feb)
Android 11
Works for me but I'm sure I had to deregister my old phone when I upgraded my phone.
Virgin documentation says this too, can only run on one phone.
see
https://uk.virginmoney.com/virgin/credit-cards/app/index.jsp#:~:text=Download the app on your,registered on your old device.
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glennevis said:app ver 2.2.2.93 (13 feb)
Android 11
Works for me but I'm sure I had to deregister my old phone when I upgraded my phone.
Virgin documentation says this too, can only run on one phone.
see
https://uk.virginmoney.com/virgin/credit-cards/app/index.jsp#:~:text=Download the app on your,registered on your old device.
Looking at the recent comments on the Google app store, many people seem to be having a similar experience and Virgin tech are "looking into" the issue.
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Also on ver 2.2.2.93, working fine on a Pixel 8 Android 14.
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Ah it's common since the transfer of it to being app-only. Every so often there's a crap release and it takes a few releases later for the bugs to get ironed out. Mind you, not all issues are with the app itself directly - a few months ago all of the transactions disappeared entirely from the app for about a week, and it resolved itself a week later with no update. The advice - don't download the updates unless the app really forces you to do so.
I'd happy get shot of this if it weren't for the VA Airmiles.0 -
OP here.
A new version of the Virgin CC app has just become available and after installing it works as it should.1 -
I had to use follow up Tel call to complete Balance Transfer via VM App.
Fixed once I was advised to de install and re register.Replenished CRA Reports.2020 Nissan Leaf 128-149 miles top charge. Savings depleted. VM Stream tv M250 Volted to M350 then M500 since returned to 1gb0
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